One Productivity Group
Junior Customer Success Manager(m/w/x)
Full-time/Part-timeWith HomeofficeJunior
Berlin
New Job?Nejo!
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TEtelli
AI Operations Associate - Success(m/w/x)
Berlin
Full-timeWith Home OfficeJunior
AI/ML
Nejo AI Summary
Driving commercial outcomes for AI voice agents across diverse client portfolios at an AI voice agent developer. Understanding of prompt engineering and APIs required. Equity, AI productivity tools, and above-market pay.
Requirements
- Enjoyment of customer success work
- Tech-savvy or semi-technical/technical background
- Excellent English and German communication skills
- Experience building workflows and AI agents
- Understanding of prompt engineering and APIs
- Bonus: >1 year customer-facing experience
Tasks
- Manage a portfolio of small to enterprise accounts
- Drive measurable commercial outcomes and business growth
- Identify expansion opportunities and execute renewals
- Track AI agent usage and product adoption
- Reach out proactively to underperforming customers
- Lead workshops and product training sessions
- Resolve customer requests and technical issues
- Debug integrations and agent performance problems
- Answer support tickets and ensure timely resolution
- Provide onboarding assistance to smaller accounts
- Build workflows for tracking customer health metrics
- Document playbooks and internal success processes
- Improve internal and external knowledge bases
- Translate customer needs into actionable product feedback
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- AI agents
- Prompt engineering
- APIs
Benefits
Flexible Working
- Flexible work hours
- Remote work options
Competitive Pay
- Above-market pay
- Equity
Modern Equipment
- AI productivity tools
Healthcare & Fitness
- Gym subscription
Team Events
- Free office dinner
- Regular team off-sites
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of telli and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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TEtelli
AI Operations Associate - Success(m/w/x)
Berlin
Full-timeWith Home OfficeJunior
AI/ML
Nejo AI Summary
Driving commercial outcomes for AI voice agents across diverse client portfolios at an AI voice agent developer. Understanding of prompt engineering and APIs required. Equity, AI productivity tools, and above-market pay.
Requirements
- Enjoyment of customer success work
- Tech-savvy or semi-technical/technical background
- Excellent English and German communication skills
- Experience building workflows and AI agents
- Understanding of prompt engineering and APIs
- Bonus: >1 year customer-facing experience
Tasks
- Manage a portfolio of small to enterprise accounts
- Drive measurable commercial outcomes and business growth
- Identify expansion opportunities and execute renewals
- Track AI agent usage and product adoption
- Reach out proactively to underperforming customers
- Lead workshops and product training sessions
- Resolve customer requests and technical issues
- Debug integrations and agent performance problems
- Answer support tickets and ensure timely resolution
- Provide onboarding assistance to smaller accounts
- Build workflows for tracking customer health metrics
- Document playbooks and internal success processes
- Improve internal and external knowledge bases
- Translate customer needs into actionable product feedback
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- AI agents
- Prompt engineering
- APIs
Benefits
Flexible Working
- Flexible work hours
- Remote work options
Competitive Pay
- Above-market pay
- Equity
Modern Equipment
- AI productivity tools
Healthcare & Fitness
- Gym subscription
Team Events
- Free office dinner
- Regular team off-sites
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of telli and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
telli
Industry
IT
Description
The company is building AI voice agents that are reshaping an entire industry.
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