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Customer support for elevator and escalator system issues, coordinating field team interventions at global elevator and escalator service provider. Proficiency in French, German, Italian required. International work context.
Requirements
- Trilingual (French, German, Italian) proficiency
- Confirmed experience in customer service or call center (not mandatory)
- Excellent communication skills and service orientation
- Ability to work under pressure and manage priorities
- Comfortable with IT tools and CRM systems
Tasks
- Answer incoming calls from customers and partners with professionalism and empathy
- Manage requests for troubleshooting, maintenance, and general information
- Coordinate technical interventions with field teams
- Ensure thorough follow-up on cases in the internal system
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- French – Native
- German – Native
- Italian – Native
Tools & Technologies
- IT tools
- CRM systems
Benefits
Informal Culture
- International and innovative environment
Learning & Development
- Comprehensive training
- Professional development opportunities
Competitive Pay
- Attractive package
Not a perfect match?
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Package Handler(m/w/x)
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Mitarbeiter:in Kasse & Kundendienst(m/w/x)
Part-timeOn-siteExperiencedGranges-Paccot - Etat de Fribourg - Staat Freiburg
Schulsozialarbeiter:in(m/w/x)
Part-timeOn-siteExperiencedGurmels - Etat de Fribourg - Staat Freiburg
Admin. Projektkoordinator:in(m/w/x)
Part-timeOn-siteJuniorFreiburg
Customer support for elevator and escalator system issues, coordinating field team interventions at global elevator and escalator service provider. Proficiency in French, German, Italian required. International work context.
Requirements
- Trilingual (French, German, Italian) proficiency
- Confirmed experience in customer service or call center (not mandatory)
- Excellent communication skills and service orientation
- Ability to work under pressure and manage priorities
- Comfortable with IT tools and CRM systems
Tasks
- Answer incoming calls from customers and partners with professionalism and empathy
- Manage requests for troubleshooting, maintenance, and general information
- Coordinate technical interventions with field teams
- Ensure thorough follow-up on cases in the internal system
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- French – Native
- German – Native
- Italian – Native
Tools & Technologies
- IT tools
- CRM systems
Benefits
Informal Culture
- International and innovative environment
Learning & Development
- Comprehensive training
- Professional development opportunities
Competitive Pay
- Attractive package
About the Company
Otis
Industry
Manufacturing
Description
The company is the world’s leading elevator and escalator manufacturing, installation, and service company.
Not a perfect match?
- MediaMarktSaturn Retail Group
Mitarbeiter:in Kasse & Kundendienst(m/w/x)
Part-timeOn-siteExperiencedGranges-Paccot - CHE FedEx Express Swiss Post GmbH
Package Handler(m/w/x)
Part-timeOn-siteNot specifiedKerzers - MediaMarktSaturn Retail Group
Mitarbeiter:in Kasse & Kundendienst(m/w/x)
Part-timeOn-siteExperiencedGranges-Paccot - Etat de Fribourg - Staat Freiburg
Schulsozialarbeiter:in(m/w/x)
Part-timeOn-siteExperiencedGurmels - Etat de Fribourg - Staat Freiburg
Admin. Projektkoordinator:in(m/w/x)
Part-timeOn-siteJuniorFreiburg