Description

As an Account & Sales Manager, you will focus on developing strategies to boost revenue while building strong relationships with clients. Your role involves managing the sales pipeline, preparing proposals, and ensuring high-quality service delivery, all while driving continuous improvement and client engagement.

Requirements

• •5+ years in account management, sales, business development, or client success
• •Ability to grow accounts and drive revenue
• •Strong commercial awareness
• •Excellent communication, influencing, and stakeholder management skills
• •Highly proactive and structured
• •Fluency in German and English

Tasks

• •Develop and implement account strategies and sales plans
• •Drive cross-sell and upsell activities
• •Achieve commercial growth targets of approximately +10% YoY
• •Serve as the key point of contact for major investment clients
• •Build strong internal and external relationships
• •Understand clients' business and decision-making structures
• •Own the sales pipeline for both captive and new business
• •Lead structured sales and account calls with clear agendas
• •Prepare client-facing proposals and presentations
• •Maintain accurate CRM and sales KPI data
• •Ensure account plans are up to date
• •Drive continuous improvement using client feedback tools
• •Act as an ambassador for the C&W brand
• •Support external marketing and thought leadership initiatives
• •Ensure all client outputs meet quality standards
• •Build internal networks across service lines
• •Identify and qualify strategic opportunities
• •Lead regular sales calls and manage the account pipeline
• •Provide timely reporting on KPIs and financials
• •Work with Data & Analytics to maintain sales pipeline information
• •Coordinate expertise across countries for integrated solutions
• •Maintain governance of decision rights and information flow
• •Elevate client experience through feedback loops
• •Represent the team at events and client meetings

Benefits