Description

As an Account Manager, you will engage with existing enterprise customers to promote KnowBe4’s products, drive sales growth, and enhance their cybersecurity posture. This role involves building relationships, identifying opportunities, and collaborating with teams to ensure customer success.

Requirements

• •Fluency in German
• •1-3 years of experience selling to Enterprise-sized businesses
• •Bachelor's degree or higher education equivalent
• •Familiarity with IT, Security, or Cybersecurity industry concepts
• •Experience with Salesforce
• •Experience with Gmail and Google Docs
• •Experience with MS Office (Word and Excel)
• •Experience with web browsers (Chrome, Internet Explorer, etc.)
• •Excellent verbal and written communication skills
• •Stats-driven business professional
• •Motivated and energetic self-starter
• •Strong collaborative and teamwork skills
• •Ability to work with minimum supervision

Tasks

• •Promote and sell KnowBe4’s products and services
• •Exceed monthly sales quotas for existing accounts
• •Motivate customers to purchase additional products
• •Increase subscription levels and add seats as needed
• •Build and maintain a pipeline of cross-sale and upgrade opportunities
• •Develop and manage relationships with assigned accounts
• •Articulate the value proposition of KnowBe4’s products
• •Educate customers on improving their human firewall
• •Identify key decision makers for sales opportunities
• •Follow up on marketing leads to generate revenue
• •Offer multi-year deals and negotiate discounted pricing
• •Maintain accurate sales records in Salesforce
• •Collaborate with Account Executives and Customer Success Managers
• •Understand account structures and cybersecurity gaps
• •Support the renewal process to grow accounts

Tools & Technologies

Benefits