Talon.One
Enterprise Customer Success Manager - German(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
New Job?Nejo!
Your personal AI career agent
INInsider One
Account Director - DACH(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Growing SaaS accounts for marketing and customer engagement platforms. Customer success or sales experience in SaaS required. Shareowner program and internal training access.
Requirements
- Customer Success Management, Account Management, or Sales experience (SaaS ideally)
- Experience negotiating and navigating contracts and legal discussions
- Self-motivated and tech-savvy, seeking solutions to improve client relationships
- Caring for clients, ensuring comfort with products and support
- Passion for testing, measuring, and improving outreach effectiveness
- Strong written and spoken communication skills in English and German
- High sense of responsibility and accountability
Tasks
- Manage a portfolio of existing accounts
- Drive account retention and growth
- Identify upsell and cross-sell opportunities
- Proactively handle renewals with Customer Success
- Forecast monthly and quarterly performance
- Negotiate deals and contracts at C-level and enterprise
- Discover and align with customer strategic needs
- Set goals and objectives for business impact
- Analyze stakeholder mapping and strategy
- Ensure successful renewals and commercial targets
- Achieve Customer Success and NPS targets
- Promote customer advocacy with marketing
- Monitor market trends and industry analysis
- Align stakeholders with product and strategic roadmap
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Learning & Development
- Internal trainings
- Access to learning platforms
Competitive Pay
- Shareowner program (ESOP)
Bonuses & Incentives
- Referral bonuses
Social Impact
- Community volunteering opportunities
- Social impact projects
Team Events
- Year-round events
- Team-building activities
- Global retreats
Informal Culture
- Zero-discrimination workplace
Other Benefits
- Equal opportunity employment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Insider One and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Didomi
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Full-timeWith HomeofficeExperiencedBerlinfrom 4,229 - 4,531 / month - gocomo
Account Director(m/w/x)
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Enterprise Account Executive - DACH(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin
INInsider One
Account Director - DACH(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Growing SaaS accounts for marketing and customer engagement platforms. Customer success or sales experience in SaaS required. Shareowner program and internal training access.
Requirements
- Customer Success Management, Account Management, or Sales experience (SaaS ideally)
- Experience negotiating and navigating contracts and legal discussions
- Self-motivated and tech-savvy, seeking solutions to improve client relationships
- Caring for clients, ensuring comfort with products and support
- Passion for testing, measuring, and improving outreach effectiveness
- Strong written and spoken communication skills in English and German
- High sense of responsibility and accountability
Tasks
- Manage a portfolio of existing accounts
- Drive account retention and growth
- Identify upsell and cross-sell opportunities
- Proactively handle renewals with Customer Success
- Forecast monthly and quarterly performance
- Negotiate deals and contracts at C-level and enterprise
- Discover and align with customer strategic needs
- Set goals and objectives for business impact
- Analyze stakeholder mapping and strategy
- Ensure successful renewals and commercial targets
- Achieve Customer Success and NPS targets
- Promote customer advocacy with marketing
- Monitor market trends and industry analysis
- Align stakeholders with product and strategic roadmap
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Learning & Development
- Internal trainings
- Access to learning platforms
Competitive Pay
- Shareowner program (ESOP)
Bonuses & Incentives
- Referral bonuses
Social Impact
- Community volunteering opportunities
- Social impact projects
Team Events
- Year-round events
- Team-building activities
- Global retreats
Informal Culture
- Zero-discrimination workplace
Other Benefits
- Equal opportunity employment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Insider One and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Insider One
Industry
Marketing
Description
The company is a leading platform for marketing and customer engagement, integrating data and personalization across various channels.
Not a perfect match?
- Talon.One
Enterprise Customer Success Manager - German(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Didomi
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Channable
Account Executive DACH(m/w/x)
Full-timeWith HomeofficeExperiencedBerlinfrom 4,229 - 4,531 / month - gocomo
Account Director(m/w/x)
Full-timeWith HomeofficeSeniorBerlin - Insider One
Enterprise Account Executive - DACH(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin