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AC
Accelleron
15d ago

Team Lead - Service Business Process S/4HANA(m/w/x)

Baden
Full-timeOn-siteSenior

Description

In this role, you will lead a team focused on optimizing service operations processes within SAP S/4HANA, driving automation and strategic initiatives while ensuring smooth business continuity and enhancing customer satisfaction.

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Requirements

  • •Experience in ERP management and optimization with S/4HANA Cloud and Microsoft Dynamics
  • •Background in service operations, systems integration, process ownership, and process improvement
  • •Ability to work effectively independently and collaboratively
  • •Experience leading teams and managing change
  • •Comfortable working with senior leadership across diverse regions and cultures
  • •Experience managing global projects across multiple geographies
  • •Fluency in English (C1+) and German (B2) is advantageous
  • •Willingness to travel internationally as needed

Work Experience

approx. 4 - 6 years

Tasks

  • •Translate global operations strategy into actionable initiatives
  • •Lead and review the Service Applications Roadmap
  • •Drive automation and leverage technological advancements
  • •Monitor implementation of strategic initiatives
  • •Oversee ERP-related processes, including Order-to-Cash and Contract-to-Cash
  • •Manage Service Remanufacturing and e-invoicing processes
  • •Ensure license-to-operate during SAP S/4HANA Cloud upgrades
  • •Enhance customer satisfaction and operational efficiency
  • •Monitor performance using KPIs in the Operations Dashboard
  • •Provide coaching and guidance to empower the team
  • •Oversee resource planning and define team roles
  • •Promote teamwork and knowledge sharing across levels
  • •Lead the FLASH + ATURB Change Advisory Board
  • •Manage backlog requirements and changes effectively

Tools & Technologies

S/4HANA CloudMicrosoft Dynamics

Languages

English – Business Fluent

German – Basic

Benefits

Competitive Pay

  • •Attractive compensation

Mental Health Support

  • •Employee Assistance Program

Generous Parental Leave

  • •Global parental leave program

Flexible Working

  • •Flexible working models
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