Accenture
Manager SAP Supply Chain Management(m/w/x)
Full-time/Part-timeOn-siteSenior
Zürich
New Job?Nejo!
Your personal AI career agent
SASAP
Specialized Customer Success Manager - Supply Chain(m/w/x)
Zürich
Full-timeOn-siteSenior
Nejo AI Summary
Customer success strategy for SAP supply chain software. 10+ years sales or solution management experience required. 4-day work week, company car for private use.
Requirements
- Bachelor's or master's degree; MBA or related post-Bachelor qualification advantageous
- 10+ years' Sales, Pre-Sales, Services or Solution/Product Management experience
- 5+ years' Supply Chain Management experience is a plus
- Deep program and project management experience
- Demonstrated business process transformation and re-engineering experience
- Senior-level or operational experience managing complex customer engagements
- Excellent Customer Engagement experience
- Territory plan development experience
- Target setting experience
- Escalation management experience
- People management experience
- Very good Line of Business experience across Supply Chain
- Very good Line of Business experience across Asset Management
- Very good Line of Business experience across Logistics
- Very good Line of Business experience across Manufacturing
- Fluent German language skills
- Fluent English language skills
- French language skills are an asset for Switzerland positions
Tasks
- Define go-to-market and engagement strategy
- Manage target account objectives
- Focus on retention risk
- Manage renewal cycle
- Mitigate churn
- Ensure visibility of renewal data
- Manage upsell and cross-sell opportunities
- Set realistic stretch targets
- Engage as trusted advisor
- Develop deep relationships with stakeholders
- Identify critical customer accounts
- Ensure CSM account oversight
- Utilize escalation channels
- Establish programs to improve customer satisfaction
- Work with Product Marketing on audience engagement
- Set stretch targets for customer references
- Support other CSMs in identifying references
- Push for reference stories
- Drive integration across S/4HANA Solution Area
- Expand capabilities to S/4 and HEC areas
- Collaborate with peers on coverage strategies
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Fluent
- English – Fluent
- French – Basic
Benefits
Learning & Development
- Constant learning
- Skill growth
Other Benefits
- Great benefits
Mentorship & Coaching
- Team support for growth
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SAP and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
Not a perfect match?
- NTT DATA Business Solutions
Customer Success Manager SAP(m/w/x)
Full-timeOn-siteExperiencedBern, Zürich - PricewaterhouseCoopers AG
Senior Associate/Manager in SAP Supply Chain Operations Consulting(m/w/x)
Full-timeOn-siteManagementZürich - Sprinklr Switzerland GmbH
Customer Success Manager – Core (Ads, Social, Marketing)(m/w/x)
Full-timeOn-siteSeniorZürich - SAP
Senior Sales Executive - Finance and Spend Management for Healthcare and Education(m/w/x)
Full-timeOn-siteSeniorZürich
SASAP
Specialized Customer Success Manager - Supply Chain(m/w/x)
Zürich
Full-timeOn-siteSenior
Nejo AI Summary
Customer success strategy for SAP supply chain software. 10+ years sales or solution management experience required. 4-day work week, company car for private use.
Requirements
- Bachelor's or master's degree; MBA or related post-Bachelor qualification advantageous
- 10+ years' Sales, Pre-Sales, Services or Solution/Product Management experience
- 5+ years' Supply Chain Management experience is a plus
- Deep program and project management experience
- Demonstrated business process transformation and re-engineering experience
- Senior-level or operational experience managing complex customer engagements
- Excellent Customer Engagement experience
- Territory plan development experience
- Target setting experience
- Escalation management experience
- People management experience
- Very good Line of Business experience across Supply Chain
- Very good Line of Business experience across Asset Management
- Very good Line of Business experience across Logistics
- Very good Line of Business experience across Manufacturing
- Fluent German language skills
- Fluent English language skills
- French language skills are an asset for Switzerland positions
Tasks
- Define go-to-market and engagement strategy
- Manage target account objectives
- Focus on retention risk
- Manage renewal cycle
- Mitigate churn
- Ensure visibility of renewal data
- Manage upsell and cross-sell opportunities
- Set realistic stretch targets
- Engage as trusted advisor
- Develop deep relationships with stakeholders
- Identify critical customer accounts
- Ensure CSM account oversight
- Utilize escalation channels
- Establish programs to improve customer satisfaction
- Work with Product Marketing on audience engagement
- Set stretch targets for customer references
- Support other CSMs in identifying references
- Push for reference stories
- Drive integration across S/4HANA Solution Area
- Expand capabilities to S/4 and HEC areas
- Collaborate with peers on coverage strategies
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Fluent
- English – Fluent
- French – Basic
Benefits
Learning & Development
- Constant learning
- Skill growth
Other Benefits
- Great benefits
Mentorship & Coaching
- Team support for growth
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SAP and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
SAP
Industry
IT
Description
SAP innovations help over four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
Not a perfect match?
- Accenture
Manager SAP Supply Chain Management(m/w/x)
Full-time/Part-timeOn-siteSeniorZürich - NTT DATA Business Solutions
Customer Success Manager SAP(m/w/x)
Full-timeOn-siteExperiencedBern, Zürich - PricewaterhouseCoopers AG
Senior Associate/Manager in SAP Supply Chain Operations Consulting(m/w/x)
Full-timeOn-siteManagementZürich - Sprinklr Switzerland GmbH
Customer Success Manager – Core (Ads, Social, Marketing)(m/w/x)
Full-timeOn-siteSeniorZürich - SAP
Senior Sales Executive - Finance and Spend Management for Healthcare and Education(m/w/x)
Full-timeOn-siteSeniorZürich