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ServiceNow Customer Technology Advisor(m/w/x)
Advising clients on critical technology systems, designing and implementing practical solutions from gathered requirements at a global IT infrastructure services provider. 6-8 years IT service management platform experience and consultative selling experience required. Access to industry certifications.
Requirements
- Bachelor's degree in computer science
- 6-8 years of experience on ServiceNow
- Strong knowledge of IT service management
- Demonstrated experience translating technical knowledge
- Prior consultative selling experience
- ServiceNow certification(s) preferred
- Proven experience as a ServiceNow Architect
- Proficiency in JavaScript and Glide scripting
- Excellent problem-solving skills
- Strong communication and collaboration skills
- Native or business-fluent in German or French and English
Tasks
- Design, develop, and maintain ServiceNow solutions.
- Collaborate with stakeholders to gather requirements.
- Translate requirements into effective ServiceNow solutions.
- Provide value-driven solutions in practice services.
- Communicate technical benefits of Kyndryl's capabilities.
- Lead the pre-sales process and ensure compliance.
- Generate winning responses and optimal technical solutions.
- Build and nurture relationships with external partners.
Work Experience
- 6 - 8 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- French – Business Fluent
- English – Business Fluent
Tools & Technologies
- ServiceNow
- JavaScript
- Glide scripting
Benefits
Learning & Development
- Access to industry certifications
Social Impact
- Company-wide volunteering platform
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ServiceNow Customer Technology Advisor(m/w/x)
Advising clients on critical technology systems, designing and implementing practical solutions from gathered requirements at a global IT infrastructure services provider. 6-8 years IT service management platform experience and consultative selling experience required. Access to industry certifications.
Requirements
- Bachelor's degree in computer science
- 6-8 years of experience on ServiceNow
- Strong knowledge of IT service management
- Demonstrated experience translating technical knowledge
- Prior consultative selling experience
- ServiceNow certification(s) preferred
- Proven experience as a ServiceNow Architect
- Proficiency in JavaScript and Glide scripting
- Excellent problem-solving skills
- Strong communication and collaboration skills
- Native or business-fluent in German or French and English
Tasks
- Design, develop, and maintain ServiceNow solutions.
- Collaborate with stakeholders to gather requirements.
- Translate requirements into effective ServiceNow solutions.
- Provide value-driven solutions in practice services.
- Communicate technical benefits of Kyndryl's capabilities.
- Lead the pre-sales process and ensure compliance.
- Generate winning responses and optimal technical solutions.
- Build and nurture relationships with external partners.
Work Experience
- 6 - 8 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- French – Business Fluent
- English – Business Fluent
Tools & Technologies
- ServiceNow
- JavaScript
- Glide scripting
Benefits
Learning & Development
- Access to industry certifications
Social Impact
- Company-wide volunteering platform
About the Company
Kyndryl
Industry
IT
Description
Kyndryl designs, builds, and manages critical technology systems. The company focuses on innovation and building an equitable world for employees, customers, and communities.
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