CHABB ABB Schweiz AG
Strategic Sales & Installed Base Manager(m/w/x)
Full-timeWith HomeofficeSenior
Baden
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ABABB AG
Service Operations Manager(m/w/x)
Baden
Full-timeWith Home OfficeSenior
Nejo AI Summary
Managing lean execution for mission-critical drives/motors applications in essential industries. 12+ years customer-facing service/after-sales experience in industrial drives/motors applications, with 5+ years leadership, required. Broad operational scope across an extended value chain.
Requirements
- Minimum 5 years leadership experience with direct reports
- Demonstrable experience leading and developing teams
- 12+ years experience in various roles, including customer-facing service/after-sales in industrial environment (mission-critical drives/motors applications)
- Ability to enable technical understanding and exchange
- Higher technical degree related to Motion Business Area solutions
- Highly motivated leader
- Consistent customer focus
- Good communication and negotiation skills in German and English
- French or other language skills
- Current work permit for Switzerland
Tasks
- Manage local service operations
- Ensure day-to-day operational execution
- Deliver customer expectations through efficient performance
- Ensure lean, faultless operations across the extended value chain
- Optimize operational costs
- Ensure customer satisfaction
- Create operations strategy for your designated area
- Implement operations strategy for your designated area
- Review operations strategy for your designated area
- Align operations strategy with the upper strategy
- Ensure a clear customer focus
- Provide prompt customer responses
- Maintain accountability within your direct area of responsibility
- Co-create strategies for serving local markets and customers
- Execute strategies for serving local markets and customers
- Set benchmarks for local market and customer service
- Secure long-term customer retention
- Deliver a high-quality customer service experience
- Deliver a consistent customer service experience
- Identify business opportunities
- Communicate business opportunities to the account team
- Guide direct and indirect reports
- Motivate direct and indirect reports
- Develop direct and indirect reports
Work Experience
- 12 years
Education
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
- French – Basic
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ABB AG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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ABABB AG
Service Operations Manager(m/w/x)
Baden
Full-timeWith Home OfficeSenior
Nejo AI Summary
Managing lean execution for mission-critical drives/motors applications in essential industries. 12+ years customer-facing service/after-sales experience in industrial drives/motors applications, with 5+ years leadership, required. Broad operational scope across an extended value chain.
Requirements
- Minimum 5 years leadership experience with direct reports
- Demonstrable experience leading and developing teams
- 12+ years experience in various roles, including customer-facing service/after-sales in industrial environment (mission-critical drives/motors applications)
- Ability to enable technical understanding and exchange
- Higher technical degree related to Motion Business Area solutions
- Highly motivated leader
- Consistent customer focus
- Good communication and negotiation skills in German and English
- French or other language skills
- Current work permit for Switzerland
Tasks
- Manage local service operations
- Ensure day-to-day operational execution
- Deliver customer expectations through efficient performance
- Ensure lean, faultless operations across the extended value chain
- Optimize operational costs
- Ensure customer satisfaction
- Create operations strategy for your designated area
- Implement operations strategy for your designated area
- Review operations strategy for your designated area
- Align operations strategy with the upper strategy
- Ensure a clear customer focus
- Provide prompt customer responses
- Maintain accountability within your direct area of responsibility
- Co-create strategies for serving local markets and customers
- Execute strategies for serving local markets and customers
- Set benchmarks for local market and customer service
- Secure long-term customer retention
- Deliver a high-quality customer service experience
- Deliver a consistent customer service experience
- Identify business opportunities
- Communicate business opportunities to the account team
- Guide direct and indirect reports
- Motivate direct and indirect reports
- Develop direct and indirect reports
Work Experience
- 12 years
Education
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
- French – Basic
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ABB AG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
ABB AG
Industry
Engineering
Description
Das Unternehmen ist ein globaler Marktführer, der Industrien dabei unterstützt, effizienter und umweltfreundlicher zu arbeiten.
Not a perfect match?
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