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Rolls-Royce
22d ago

Service Business Officer - Parts Availability(m/w/x)

Dahlewitz
Full-timeOn-siteExperienced

Description

As a Service Business Officer, you will be the primary contact for customer inquiries regarding aftermarket material returns. You will also manage warehouse operations and collaborate with teams to improve logistics and service delivery.

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Requirements

  • •University degree or relevant professional experience in Services
  • •Proficiency in SAP and MS Office suite
  • •Teamwork, multitasking, and deadline management skills
  • •Experience in customer-facing roles
  • •Fluency in English
  • •Open to graduates and early-career professionals

Education

Bachelor's degree

Work Experience

approx. 1 - 4 years

Tasks

  • •Serve as the initial contact for customer inquiries on aftermarket material returns
  • •Manage material returns according to established guidelines and project policies
  • •Oversee operations of a designated spares warehouse and lead improvement initiatives
  • •Maintain optimal aftermarket pool levels in collaboration with regional personnel and project managers
  • •Address logistics and warehouse issues, coordinating solutions with the Aftermarket Logistics team
  • •Lead and support improvement projects within the Service Delivery Team and beyond

Tools & Technologies

SAPMS Office

Languages

English – Business Fluent

Benefits

Informal Culture

  • •Inclusive culture

Learning & Development

  • •Continuous learning and development

Diverse Work

  • •Access to diverse experience
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