Rolls-Royce Deutschland
Customer Business Officer(m/w/x)
Full-timeOn-siteExperienced
Dahlewitz
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RORolls-Royce
Service Manager - Aircraft Availability Center Business Aviation(m/w/x)
Dahlewitz
Full-timeOn-siteExperienced
Nejo AI Summary
Resolving urgent operational issues for aircraft service disruption. Demonstrated leadership and problem-solving skills in high-pressure environments required. Real-time solutions, technical, logistical, and manpower support.
Requirements
- Degree in business administration, engineering, or equivalent
- Technical, logistical, or line maintenance knowledge and experience
- Customer focus and self-motivation
- Proven customer services or operational experience
- Demonstrated leadership, problem-solving, decision-making, and program management experience in high-pressure environment
- Good product and service knowledge with ability to manage diverse teams/solutions
- Ability to communicate at all organizational levels, with commercial appreciation
- Fluent written and spoken English
- Desirable German language skills
- Previous experience in a 24/7 operations environment
Tasks
- Resolve urgent operational issues to avoid aircraft service disruption
- Lead and supervise team members in customer support
- Task various functions to deliver real-time solutions
- Minimize operational impact to the flying fleet
- Deliver technical, logistical, and manpower solutions
- Ensure engine serviceability to meet operational needs
- Monitor and report on performance to restore service
- Identify new problems impacting the Fleet Operational Plan
- Develop efficient processes and tools for issue resolution
- Communicate effectively with internal and external customers
- Provide consistent after-hours support (24/7/365)
- Report significant events to stakeholders
- Update status until service restoration is completed
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Fluent
- German – Basic
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Rolls-Royce and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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RORolls-Royce
Service Manager - Aircraft Availability Center Business Aviation(m/w/x)
Dahlewitz
Full-timeOn-siteExperienced
Nejo AI Summary
Resolving urgent operational issues for aircraft service disruption. Demonstrated leadership and problem-solving skills in high-pressure environments required. Real-time solutions, technical, logistical, and manpower support.
Requirements
- Degree in business administration, engineering, or equivalent
- Technical, logistical, or line maintenance knowledge and experience
- Customer focus and self-motivation
- Proven customer services or operational experience
- Demonstrated leadership, problem-solving, decision-making, and program management experience in high-pressure environment
- Good product and service knowledge with ability to manage diverse teams/solutions
- Ability to communicate at all organizational levels, with commercial appreciation
- Fluent written and spoken English
- Desirable German language skills
- Previous experience in a 24/7 operations environment
Tasks
- Resolve urgent operational issues to avoid aircraft service disruption
- Lead and supervise team members in customer support
- Task various functions to deliver real-time solutions
- Minimize operational impact to the flying fleet
- Deliver technical, logistical, and manpower solutions
- Ensure engine serviceability to meet operational needs
- Monitor and report on performance to restore service
- Identify new problems impacting the Fleet Operational Plan
- Develop efficient processes and tools for issue resolution
- Communicate effectively with internal and external customers
- Provide consistent after-hours support (24/7/365)
- Report significant events to stakeholders
- Update status until service restoration is completed
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Fluent
- German – Basic
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Rolls-Royce and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Rolls-Royce
Industry
Aerospace
Description
The company is committed to developing a diverse workforce and an inclusive working environment, crucial for innovation.
Not a perfect match?
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