Senior HR Operations Specialist(m/w/x)

Requirements

• At least 3 years of relevant commercial work experience
• Experience in international HR organization or service center advantageous
• Understanding of Swiss HR processes, tools, and labor laws
• Certified HR Specialist, HR Assistant, or comparable qualification
• High IT and process affinity
• Good MS Office skills
• Knowledge of a major HCM system such as Workday
• Excellent command of written and spoken English
• Excellent command of written and spoken German
• Proficiency in additional languages advantageous
• Strong analytical and communication skills
• High customer orientation and autonomy
• Positive team spirit
• Determination to deliver in dynamic environments
• Enthusiasm for the role

Tasks

• Answer employee and manager inquiries regarding HR services, policies, and systems
• Provide timely responses to HR-related requests
• Maintain employee data and electronic files in Workday
• Manage daily HR operation processes and service delivery
• Handle correspondence with employees, line managers, and employment authorities
• Share knowledge and experiences with team members and across HR
• Contribute to and maintain the HR knowledge base
• Manage the HR Ticketing System and improve its database
• Support HR projects and local initiatives
• Execute special tasks including register of commerce maintenance

Work Experience

Education

Languages

Tools & Technologies