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BABank Julius Baer & Co. Ltd.

Product Owner Client and Employee Channels(m/w/x)

Zürich
Full-timeOn-siteSenior
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Designing end-to-end digital user journeys for wealth management clients. Product Owner experience in agile environments required. Global stakeholder engagement, banking sector knowledge.

Requirements

  • Understanding of banking (wealth management, private banking)
  • Exposure to innovation & transformation trends
  • Experience in agile ways of working
  • Engagement of stakeholders across departments/geographies
  • Proven track record as Product Owner
  • Experience in financial institution, fintech, technology, or consulting
  • Experience within client-centric digital banking or wealth management platforms
  • Success in shaping product vision and strategy
  • Leading full lifecycle of digital solutions
  • Enhancing end-to-end e-Banking client journeys
  • Deep understanding of private banking client needs
  • Understanding of digital client behaviours
  • Hands-on experience designing digital self-service capabilities
  • Experience optimizing digital self-service capabilities
  • Experience with iterative user feedback and Co-Creation
  • Expertise in agile delivery methodologies
  • Expertise in design thinking
  • Ability to collaborate effectively with UX/UI, technology, research, change, compliance teams
  • Deliver intuitive, secure and scalable e-Banking experiences
  • Strong command of product discovery practices
  • Leveraging client insights, behavioural data, usability testing
  • Prioritise features that drive engagement, satisfaction, operational efficiency
  • Skilled in balancing innovation with risk-aware decision-making
  • Applying business acumen, control principles, data analytics
  • Informing product direction and trade-offs
  • Experience managing cross-functional, global teams
  • Communicating confidently with stakeholders at all levels
  • Experience in complex, regulated environments
  • Client-obsessed mindset
  • Outcome-driven mindset
  • Collaborative mindset
  • Resilient in fast-paced transformation contexts
  • Enthusiastic collaborator
  • Team player with positive attitude
  • Ability to think pragmatically
  • Ability to drive execution of concepts
  • Ability to analyse, prioritise, resolve issues, take decisions
  • Excellent communication skills
  • Ability to process information quickly
  • Ability to break complex matters down
  • Ability to articulate ideas clearly
  • Comfortable presenting to senior leadership & cross functional stakeholders
  • Proven ability to manage large cross-functional project teams
  • Action oriented
  • Focus on continuous improvement
  • Grit, not giving up easily
  • Ability to work independently with minimal supervision

Tasks

  • Advocate for clients in digital work streams
  • Collaborate with technology teams on product backlog
  • Support Client & Employee Channels roadmap globally
  • Partner with Business, Technology, Markets, and Product teams
  • Design end-to-end digital user journeys
  • Gather and define product requirements and features
  • Drive prioritization and delivery of product features
  • Shape product vision based on client needs
  • Lead stakeholder engagement and manage change priorities
  • Maintain a well-refined product backlog
  • Take full ownership of products throughout lifecycle
  • Ensure regulatory compliance and optimal product performance
  • Collaborate with Agile Release Trains (ARTs)
  • Manage cross-ART dependencies
  • Guide trade-off decisions
  • Advise business and senior stakeholders on strategies
  • Present design and implementation strategies
  • Integrate continuous user feedback
  • Support Change Management with training
  • Develop accessible client and frontline materials
  • Strengthen product ownership practices
  • Ensure structured backlogs and clear accountability
  • Refine product backlogs consistently
  • Leverage behavioural analytics and usability testing
  • Iterate and enhance client experiences
  • Establish adoption frameworks
  • Create feedback mechanisms
  • Ensure products meet evolving client needs
  • Evaluate regulatory implications with Legal and Compliance
  • Uphold the Bank’s values and conduct
  • Demonstrate integrity and due diligence
  • Ensure fairness to clients
  • Manage conflicts of interest
  • Adhere to all applicable rules and risk protocols

Work Experience

  • 8 - 10 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Bank Julius Baer & Co. Ltd. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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