Description

In this dynamic role, you will ensure the consultancy runs smoothly by managing operations, supporting client needs, and fostering a positive team culture. Your day-to-day responsibilities will involve everything from coordinating events to streamlining processes, allowing the Founder to focus on strategic growth.

Requirements

• •Experience and hands-on solutions-driven approach
• •Sharp problem-solving skills
• •Ability to juggle many small tasks without losing quality
• •Strong communication skills
• •Enjoyment of structure, responsibility, and impact
• •Comfortable owning operational decisions
• •Ability to perform with limited information and guidance
• •Experience in service business (8+ years, mid level)
• •Digital savviness and understanding of digital domain
• •Proactive attitude and attention to detail
• •Experience in Swiss business environment
• •Mother tongue DE, fluent in CH-DE and EN

Tasks

• •Handle small client issues and emergencies
• •Ensure smooth and efficient day-to-day operations
• •Prepare offers and review proposals for quality
• •Approve smaller payments and maintain internal processes
• •Prepare and coordinate audits and non-standard queries
• •Address team requests regarding special cases and perks
• •Support small recruitment decisions
• •Foster a positive team environment
• •Organize anniversaries, gifts, and personal celebrations
• •Promote team culture on every occasion
• •Monitor incoming inquiries and follow up on new leads
• •Coordinate the client onboarding journey for clarity and confidence
• •Ensure the office is stocked, organized, and functional
• •Order supplies and manage vendor relationships
• •Oversee logistics, maintenance, and office improvements
• •Manage subletting of rooms and related coordination
• •Create an enjoyable office environment
• •Organize regular office aperos
• •Plan larger Growth Club public events
• •Coordinate offsites, internal workshops, and team events
• •Manage logistics, bookings, and planning for events
• •Enhance company culture through well-run experiences
• •Update website content and make basic edits
• •Support social media presence with consistent posts and updates
• •Coordinate with the Founder and team on content as needed
• •Manage the Founder’s calendar and prioritize commitments
• •Block focus time for the Founder and remove low-value tasks
• •Prepare the Founder for key meetings
• •Follow up on action items with teams
• •Coordinate travel, events, and logistics for the Founder
• •Maintain an overview of active initiatives to ensure nothing slips
• •Draft and send communications on behalf of the Founder
• •Filter inbound requests to reduce noise
• •Maintain relationship touch points with team and clients
• •Prepare meeting summaries and ensure follow-up
• •Pre-read documents and synthesize key points
• •Flag risks, issues, and decisions needing attention
• •Conduct quick research or analysis for the Founder
• •Organize documents, contracts, and key company information
• •Maintain shared folders, templates, and knowledge bases
• •Prepare slides, summaries, and short reports
• •Manage weekly/monthly rhythms and internal check-ins
• •Track decisions and hold team members accountable
• •Handle personal admin tasks affecting work
• •Remove friction from daily routines to maintain focus

Benefits