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SWSwissport International AG

Operational Performance Manager(m/w/x)

Genf
Full-timeOn-siteManagement

Liaison between airline and airport stakeholders for ground handling and pharmaceutical logistics at 260+ global locations. 5-10 years aviation or airport operations experience required. Attractive flight ticket discounts, public transport subsidies, and insurance benefits.

Requirements

  • CFC or equivalent qualification
  • 5–10 years of aviation or airport operations experience
  • Knowledge of aviation safety, compliance, and operational procedures
  • Analytical and investigative skills
  • Hands-on operational mindset
  • Communication and stakeholder management abilities
  • Fluency in French and English
  • Strong IT skills
  • Additional languages advantageous

Tasks

  • Liaise between easyJet, ground handlers, and airport stakeholders
  • Monitor performance against SLAs and KPIs
  • Drive on-time performance and service quality
  • Investigate operational issues and conduct root cause analyses
  • Implement corrective actions for operational failures
  • Oversee compliance with safety, quality, and regulatory standards
  • Manage audits and operational incidents
  • Lead stakeholder coordination efforts
  • Support continuous operational improvement initiatives

Work Experience

  • 5 - 10 years

Education

  • Vocational certificationOR
  • Bachelor's degreeOR
  • Master's degree

Languages

  • FrenchBusiness Fluent
  • EnglishBusiness Fluent

Tools & Technologies

  • MS Office

Benefits

Corporate Discounts

  • Attractive flight ticket discounts
  • Insurance discounts

Public Transport Subsidies

  • Public transport subsidies

Parking & Commuter Benefits

  • Commuting benefits

Healthcare & Fitness

  • Comprehensive corporate health management

Retirement Plans

  • Swissport pension fund
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Swissport International AG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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