Description

In this role, you will drive project management and process optimization efforts, collaborating with various teams to enhance grant lifecycle processes. Your day-to-day responsibilities will involve analyzing data, designing systems, and implementing change management strategies to ensure smooth operations.

Requirements

• •University degree in Economics, Business Administration, Engineering, Information Management or equivalent professional training
• •Advanced degree in relevant fields
• •Qualification in project management or equivalent, or work experience in project/change management/business improvement
• •Professional experience in business process analysis and/or optimization, project and/or change management
• •Experience with project management methodology
• •Experience coordinating between cross-divisional teams or groups of stakeholders
• •Experience implementing organizational change using change management techniques
• •At least two to four years of relevant professional experience
• •Knowledge of Salesforce Platform
• •Hands-on experience of Global Fund grants
• •International development experience, including in an international organization, non-profit or private sector
• •Excellent computer skills including PowerPoint, Word and Excel and AI tools
• •High quality written and verbal communication skills
• •Strong presentation and facilitation skills
• •Change management
• •Solution oriented root-cause analysis

Tasks

• •Contribute to project plans with key deliverables and deadlines
• •Track project progress and identify potential delays
• •Document key decisions and follow up on open points
• •Monitor and mitigate risks to ensure project delivery
• •Prepare materials for GLC Governance meetings
• •Analyze process data and collect feedback to identify improvement opportunities
• •Coordinate with functional teams to redesign grant lifecycle processes
• •Develop and revise process maps and documentation
• •Document business requirements with an end-to-end process view
• •Contribute to business process metrics and reporting requirements
• •Lead projects to address data quality issues
• •Coordinate with IT on solutions design and requirements
• •Lead user acceptance testing and ensure quality releases
• •Develop change management strategies and materials
• •Implement change management activities to enhance user adoption
• •Embed process changes into the OE Business Support team
• •Conduct knowledge transfer to operational teams
• •Support issue resolution and root cause analyses
• •Manage grant lifecycle processes in line with operational policies
• •Execute process steps based on inputs from Country Teams
• •Investigate and resolve non-routine process-related issues
• •Ensure data quality through quality assurance reviews

Tools & Technologies