Description

In this role, you will be the primary contact for the Zurich office, managing employee requests and ensuring smooth event operations. Your daily responsibilities will include coordinating with vendors, overseeing guest services, and maintaining strong relationships within the office community.

Requirements

• •Minimum 3 years of experience in office management or hospitality
• •Experience in coordination of service delivery, including vendor management
• •Excellent communication and teamwork skills
• •Politeness, confidence, and patience
• •Can-Do attitude and willingness to go the extra mile
• •Affinity for using innovative software like Google, Quip, and Salesforce
• •Ability to work in a fast-paced, dynamic environment
• •Excellent multi-tasking, project management, and organizational skills

Tasks

• •Act as the Workplace Services representative for the Zurich office community
• •Manage employee requests through the internal ticketing tool, Slack, email, or in person
• •Build partnerships with Serviced Office Providers to ensure smooth operations
• •Conduct event space bookings and support event planning
• •Source and coordinate catering and other event vendors
• •Oversee service delivery from various vendors for events
• •Ensure compliance with Swiss security and health regulations
• •Maintain a list of catering suppliers and vendors for flexibility
• •Consider dietary requirements and sustainability values for events
• •Collaborate with reception staff to ensure excellent guest services
• •Supervise mail handling in collaboration with the Service Provider
• •Handle mail for all Swiss legal entities, including stakeholder documents
• •Implement and maintain Salesforce procedures with the WPS Lead
• •Track spending and handle invoices for Workplace Services Operations
• •Ensure data accuracy as Space Champion for facilities
• •Welcome and orient new hires
• •Share onboarding and offboarding information with the Serviced Office Provider
• •Build relationships with local office communities and stakeholders
• •Document and participate in monthly KPI meetings with the Serviced Office Provider
• •Ensure compliance with security standards for all employees and visitors

Tools & Technologies

Benefits