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Careers at Eucalyptus
9d ago

Medical Support Associate(m/w/x)

Berlin
Full-timeWith Home OfficeExperienced

Description

You will deliver personalized healthcare by triaging medical enquiries and supporting patients through their treatment journey, while helping the team build more efficient clinical systems.

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Requirements

  • •Qualified nurse, pharmacist, or comparable qualification
  • •4-5+ years of professional experience
  • •Fluent communication in German and English
  • •Clear and concise communication skills
  • •Timely and accurate referral decision-making
  • •Resilience in stressful situations
  • •Experience triaging patients
  • •Ability to remain calm
  • •Confident and trustworthy professional manner
  • •Empathetic and supportive patient care

Education

Vocational certification

Work Experience

4 - 5 years

Tasks

  • •Triage medical enquiries efficiently
  • •Ensure patient safety and care quality
  • •Provide medical advice via email and phone
  • •Manage patient side effects and symptoms
  • •Engage proactively throughout the treatment journey
  • •Create personalized clinical and educational content
  • •Develop high-quality booklets and educational articles
  • •Collaborate on improving clinical processes and systems
  • •Work a weekend schedule for continuous coverage

Languages

German – Business Fluent

English – Business Fluent

Benefits

Flexible Working

  • •Hybrid working

Healthcare & Fitness

  • •50€ monthly wellness benefit

Corporate Discounts

  • •Branded merch

Team Events

  • •Regular team events and dinners
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