Description

You will deliver personalized care by triaging medical enquiries and supporting patients through their treatment journey, while helping to build a modern healthcare ecosystem in Germany.

Requirements

• •Qualified nurse, pharmacist, or health professional
• •4-5+ years of professional experience
• •Training as registered nurse, geriatric nurse, or specialist
• •Fluent German and English communication skills
• •Proficiency in other European languages (bonus)
• •Clear and concise communication skills
• •Timely and accurate clinical decision making
• •Ability to handle stressful situations
• •Experience triaging patients and composure
• •Professional confidence and trustworthy manner
• •Empathetic and supportive patient interaction

Tasks

• •Triage medical enquiries to ensure patient safety
• •Provide medical advice via email and phone
• •Manage patient side effects and medication symptoms
• •Engage proactively with patients during their treatment
• •Create educational clinical instructions and booklets
• •Develop personalized patient articles and content
• •Collaborate with specialists to improve clinical processes
• •Contribute to building scalable healthcare systems

Benefits