SNP Schneider-Neureither & Partner SE
ITSM/ IAM Expert(m/w/x)
Full-timeWith HomeofficeExperienced
Heidelberg, Hamburg, Berlin, Thale, Magdeburg, München
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SNSNP Schneider-Neureither & Partner SE
Manager Corporate IT(m/w/x)
Heidelberg
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Managing 24/7 global IT support operations and leading teams for secure, efficient service delivery. 5-7 years IT management experience with ITIL expertise required. Flexible work hours and location, supplementary health insurance.
Requirements
- 5-7 years of experience as IT manager
- Ability to lead global teams during incidents and improve processes
- Expertise in ITIL processes (Incident, Problem, Change, Service-request, Release Management)
- Deep understanding of 24/7 global IT client and infrastructure support
- Experience evaluating global outsourcing and managed service models
- Hands-on mentality with innovative and structured thinking
- Excellent English and German skills (written and spoken)
Tasks
- Ensure reliable IT service operations
- Lead teams for secure and efficient IT
- Manage 24/7 global support model
- Oversee incident, problem, and change management
- Handle service requests
- Manage application lifecycle services
- Implement IT-Service Management (ITSM) processes
- Maintain operational SLAs
- Ensure operational readiness for new solutions
- Drive continuous improvement and automation
- Establish risk KPIs and metrics
- Provide feedback loops for future improvements
- Collaborate with business stakeholders
- Optimize internal processes within SNP
- Negotiate and execute vendor contracts
Work Experience
- 5 - 7 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Mentorship & Coaching
- Tailored development measures
Flexible Working
- Flexible working hours
- Flexible place of work
Healthcare & Fitness
- Supplementary company health insurance
- Gym subsidy
Retirement Plans
- Company pension scheme
Competitive Pay
- Capital-forming payments
Workation & Sabbatical
- Sabbatical
Company Bike
- Job bike
Public Transport Subsidies
- Deutschlandticket
Other Benefits
- Mobility solutions
Family Support
- Childcare subsidy
Corporate Discounts
- Employee shopping discounts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SNP Schneider-Neureither & Partner SE and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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SNSNP Schneider-Neureither & Partner SE
Manager Corporate IT(m/w/x)
Heidelberg
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Managing 24/7 global IT support operations and leading teams for secure, efficient service delivery. 5-7 years IT management experience with ITIL expertise required. Flexible work hours and location, supplementary health insurance.
Requirements
- 5-7 years of experience as IT manager
- Ability to lead global teams during incidents and improve processes
- Expertise in ITIL processes (Incident, Problem, Change, Service-request, Release Management)
- Deep understanding of 24/7 global IT client and infrastructure support
- Experience evaluating global outsourcing and managed service models
- Hands-on mentality with innovative and structured thinking
- Excellent English and German skills (written and spoken)
Tasks
- Ensure reliable IT service operations
- Lead teams for secure and efficient IT
- Manage 24/7 global support model
- Oversee incident, problem, and change management
- Handle service requests
- Manage application lifecycle services
- Implement IT-Service Management (ITSM) processes
- Maintain operational SLAs
- Ensure operational readiness for new solutions
- Drive continuous improvement and automation
- Establish risk KPIs and metrics
- Provide feedback loops for future improvements
- Collaborate with business stakeholders
- Optimize internal processes within SNP
- Negotiate and execute vendor contracts
Work Experience
- 5 - 7 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Mentorship & Coaching
- Tailored development measures
Flexible Working
- Flexible working hours
- Flexible place of work
Healthcare & Fitness
- Supplementary company health insurance
- Gym subsidy
Retirement Plans
- Company pension scheme
Competitive Pay
- Capital-forming payments
Workation & Sabbatical
- Sabbatical
Company Bike
- Job bike
Public Transport Subsidies
- Deutschlandticket
Other Benefits
- Mobility solutions
Family Support
- Childcare subsidy
Corporate Discounts
- Employee shopping discounts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SNP Schneider-Neureither & Partner SE and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
SNP Schneider-Neureither & Partner SE
Industry
IT
Description
Das Unternehmen ermöglicht Transformationsprozesse mit seiner Software-Plattform Kyano und der BLUEFIELD™-Methode.
Not a perfect match?
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