Cision
Customer Success Manager - GERMAN speaking(m/w/x)
Full-timeWith HomeofficeExperienced
Frankfurt am Main
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NONOGE Nasdaq Germany GmbH
Lead - Client Success Manager, FinTech(m/w/x)
Frankfurt am Main
Full-timeWith Home OfficeSenior
Nejo AI Summary
Managing relationships for Nasdaq FinTech services with European clients, coordinating internal teams. Hands-on experience with Salesforce, Planhat, or Gainsight platforms required. Annual equity grant, discounted company shares via ESPP.
Requirements
- Extensive expertise in Customer Success, Account Management, or Professional Services
- Proficiency in English and German with outstanding communication skills
- Hands-on experience in Customer Success platforms (Salesforce, Planhat, Gainsight, Power BI, ChurnZero)
- Strong eye for business with diplomacy and consensus-building
- Proactivity and results-oriented mindset
- Degree or equivalent experience
- Experience in capital markets, FinTech, or regulated industry
Tasks
- Serve as the primary contact for customers in Europe
- Ensure alignment with customers' strategic goals
- Coordinate Nasdaq FinTech services with internal teams
- Manage relationships and mitigate risks
- Address critical issues for customers
- Lead executive business reviews and meetings
- Oversee projects and identify upsell opportunities
- Handle partner concerns effectively
- Promote Nasdaq’s engagement model
- Build strong partner relationships
- Drive improvements in customer satisfaction
- Enhance Customer Success services based on customer needs
- Accelerate customer adoption growth
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- Salesforce
- Planhat
- Gainsight
- Power BI
- ChurnZero
Benefits
Competitive Pay
- Competitive base salary
- Annual equity grant
- Employee Stock Purchase Plan offering discounted company shares
Bonuses & Incentives
- Annual bonus
Retirement Plans
- Pension Plan
Healthcare & Fitness
- Private insurance
Workation & Sabbatical
- Work from (almost) anywhere – up to 20 days/year
Mental Health Support
- 24/7 mental health support for you and your family
Mentorship & Coaching
- Global mentoring program
Learning & Development
- Unlimited access to e-learning platforms
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of NOGE Nasdaq Germany GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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NONOGE Nasdaq Germany GmbH
Lead - Client Success Manager, FinTech(m/w/x)
Frankfurt am Main
Full-timeWith Home OfficeSenior
Nejo AI Summary
Managing relationships for Nasdaq FinTech services with European clients, coordinating internal teams. Hands-on experience with Salesforce, Planhat, or Gainsight platforms required. Annual equity grant, discounted company shares via ESPP.
Requirements
- Extensive expertise in Customer Success, Account Management, or Professional Services
- Proficiency in English and German with outstanding communication skills
- Hands-on experience in Customer Success platforms (Salesforce, Planhat, Gainsight, Power BI, ChurnZero)
- Strong eye for business with diplomacy and consensus-building
- Proactivity and results-oriented mindset
- Degree or equivalent experience
- Experience in capital markets, FinTech, or regulated industry
Tasks
- Serve as the primary contact for customers in Europe
- Ensure alignment with customers' strategic goals
- Coordinate Nasdaq FinTech services with internal teams
- Manage relationships and mitigate risks
- Address critical issues for customers
- Lead executive business reviews and meetings
- Oversee projects and identify upsell opportunities
- Handle partner concerns effectively
- Promote Nasdaq’s engagement model
- Build strong partner relationships
- Drive improvements in customer satisfaction
- Enhance Customer Success services based on customer needs
- Accelerate customer adoption growth
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- Salesforce
- Planhat
- Gainsight
- Power BI
- ChurnZero
Benefits
Competitive Pay
- Competitive base salary
- Annual equity grant
- Employee Stock Purchase Plan offering discounted company shares
Bonuses & Incentives
- Annual bonus
Retirement Plans
- Pension Plan
Healthcare & Fitness
- Private insurance
Workation & Sabbatical
- Work from (almost) anywhere – up to 20 days/year
Mental Health Support
- 24/7 mental health support for you and your family
Mentorship & Coaching
- Global mentoring program
Learning & Development
- Unlimited access to e-learning platforms
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of NOGE Nasdaq Germany GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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- Cision
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