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Key Account Manager - Green Coffee(m/w/x)
Managing global key accounts in the green coffee supply chain, translating customer needs into internal briefs. 5-7 years of KAM or trading experience required. Dynamic international environment with high autonomy.
Requirements
- 5-7 years key account management, sales, trading, or supply chain
- Bachelor’s degree in Business Administration, Marketing, Sales, or related
- Strong understanding of green coffee value chain
- Origin exposure in coffee value chain
- Manage complex stakeholder environments
- High customer orientation
- Structured, solution-driven working style
- Strong communication skills
- Strong coordination skills
- Align diverse interests
- Cooperative character
- Sociable character
- Convincing character
- Driving character
- Adaptable character
- Analytical mindset
- Confidence working with volumes, contracts, and operational data
- Build trust with executive-level stakeholders
- Experience in international or cross-functional teams
- Fluent in English
- Additional languages (Spanish, Portuguese, German) are an advantage
- Willingness to travel internationally as required
Tasks
- Act as primary interface between origin teams, international key customers, and internal functions
- Manage and develop long-term relationships with strategically important global customers
- Translate customer requirements into clear internal briefs
- Coordinate execution across trading and sourcing, logistics, quality, food safety, sustainability, and compliance
- Manage risk and finance aspects
- Identify business opportunities for origin companies and profit centers
- Monitor customer satisfaction and proactively resolve issues
- Analyze market trends, competitor activities, and customer needs
- Prepare and conduct customer meetings, presentations, and contract negotiations
- Coordinate volumes, qualities, origins, timelines, and specifications from origin to customer
- Ensure reliable delivery, transparency, and consistency throughout order lifecycle
- Identify risks, bottlenecks, and dependencies
- Drive solutions with stakeholders
- Support contract execution, pricing logic, and change management
- Prepare customer-related analyses, performance reviews, and decision documents for management
- Continuously improve cross-functional collaboration and process efficiency
Work Experience
- 5 - 7 years
Education
- Bachelor's degree
Languages
- English – Fluent
- Spanish – Basic
- Portuguese – Basic
- German – Basic
Benefits
Informal Culture
- Dynamic international working environment
Flexible Working
- Flexible working arrangements
Purpose-Driven Work
- High level of responsibility
- Autonomy
Career Advancement
- Opportunities for professional growth
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Key Account Manager - Green Coffee(m/w/x)
Managing global key accounts in the green coffee supply chain, translating customer needs into internal briefs. 5-7 years of KAM or trading experience required. Dynamic international environment with high autonomy.
Requirements
- 5-7 years key account management, sales, trading, or supply chain
- Bachelor’s degree in Business Administration, Marketing, Sales, or related
- Strong understanding of green coffee value chain
- Origin exposure in coffee value chain
- Manage complex stakeholder environments
- High customer orientation
- Structured, solution-driven working style
- Strong communication skills
- Strong coordination skills
- Align diverse interests
- Cooperative character
- Sociable character
- Convincing character
- Driving character
- Adaptable character
- Analytical mindset
- Confidence working with volumes, contracts, and operational data
- Build trust with executive-level stakeholders
- Experience in international or cross-functional teams
- Fluent in English
- Additional languages (Spanish, Portuguese, German) are an advantage
- Willingness to travel internationally as required
Tasks
- Act as primary interface between origin teams, international key customers, and internal functions
- Manage and develop long-term relationships with strategically important global customers
- Translate customer requirements into clear internal briefs
- Coordinate execution across trading and sourcing, logistics, quality, food safety, sustainability, and compliance
- Manage risk and finance aspects
- Identify business opportunities for origin companies and profit centers
- Monitor customer satisfaction and proactively resolve issues
- Analyze market trends, competitor activities, and customer needs
- Prepare and conduct customer meetings, presentations, and contract negotiations
- Coordinate volumes, qualities, origins, timelines, and specifications from origin to customer
- Ensure reliable delivery, transparency, and consistency throughout order lifecycle
- Identify risks, bottlenecks, and dependencies
- Drive solutions with stakeholders
- Support contract execution, pricing logic, and change management
- Prepare customer-related analyses, performance reviews, and decision documents for management
- Continuously improve cross-functional collaboration and process efficiency
Work Experience
- 5 - 7 years
Education
- Bachelor's degree
Languages
- English – Fluent
- Spanish – Basic
- Portuguese – Basic
- German – Basic
Benefits
Informal Culture
- Dynamic international working environment
Flexible Working
- Flexible working arrangements
Purpose-Driven Work
- High level of responsibility
- Autonomy
Career Advancement
- Opportunities for professional growth
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Bernhard Rothfos Intercafé AG
Industry
Food
Description
Bernhard Rothfos Intercafé AG is a globally active company within the green coffee supply chain, connecting producers and markets with a focus on quality, reliability, and partnership.
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