D-ploy
IT Support Specialist(m/w/x)
Full-timeOn-siteExperienced
Bubendorf
New Job?Nejo!
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Walk-in and remote troubleshooting for hardware, software, and mobile devices. Fluent German and English fluency required. Gift vouchers, employee referral program.
Requirements
- IT education or hands-on experience
- Fluent German and English
- Strong problem-solving and analytical abilities
- Good communication skills
- Attention to detail and multi-tasking ability
- Ability to work independently and effectively
- Readiness to follow direction and best practices
- Planning and organizing skills
- Team player and supportive personality
- Declaration of Criminal record extract
- Certification
- Associate degree
Tasks
- Provide technical and troubleshooting assistance for hardware and software
- Assist users with mobile devices and other tech products
- Offer walk-in support and immediate hands-on assistance
- Document end-user issues in the ITSM tool
- Adhere to established processes and knowledge documents
- Manage ticket backlogs
- Engage in continuous service improvement activities
- Create knowledge scripts
- Update training documents
- Collaborate closely with onsite IT technicians
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Corporate Discounts
- Gift vouchers
Other Benefits
- Employee referral program
Learning & Development
- Development opportunities
Informal Culture
- Friendly work environment
Team Events
- Company events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of D-ploy and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Walk-in and remote troubleshooting for hardware, software, and mobile devices. Fluent German and English fluency required. Gift vouchers, employee referral program.
Requirements
- IT education or hands-on experience
- Fluent German and English
- Strong problem-solving and analytical abilities
- Good communication skills
- Attention to detail and multi-tasking ability
- Ability to work independently and effectively
- Readiness to follow direction and best practices
- Planning and organizing skills
- Team player and supportive personality
- Declaration of Criminal record extract
- Certification
- Associate degree
Tasks
- Provide technical and troubleshooting assistance for hardware and software
- Assist users with mobile devices and other tech products
- Offer walk-in support and immediate hands-on assistance
- Document end-user issues in the ITSM tool
- Adhere to established processes and knowledge documents
- Manage ticket backlogs
- Engage in continuous service improvement activities
- Create knowledge scripts
- Update training documents
- Collaborate closely with onsite IT technicians
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Corporate Discounts
- Gift vouchers
Other Benefits
- Employee referral program
Learning & Development
- Development opportunities
Informal Culture
- Friendly work environment
Team Events
- Company events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of D-ploy and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
D-ploy
Industry
IT
Description
D-ploy ist ein IT- und Engineering Solutions Unternehmen, das innovative IT-Services und -Lösungen für führende Industrieunternehmen liefert.
Not a perfect match?
- D-ploy
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Full-timeOn-siteExperiencedBubendorf - Primetrack AG
IT Supporter(m/w/x)
Full-timeOn-siteExperiencedBasel - 7Days Media Services GmbH
Junior Applikations-Betreuer(m/w/x)
Full-timeOn-siteJuniorFrankfurt am Main, Egerkingen - Primetrack AG
IT Supporter(m/w/x)
Full-timeOn-siteExperiencedBasel - Lonza
IT VIP Support(m/w/x)
Full-timeOn-siteExperiencedBasel