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.IT Workplace Services Professional(m/w/x)
Enhancing digital employee experience and productivity for a global healthcare company. Lean-Agile mindset and enterprise collaboration skills required. Encouragement of personal expression and open dialogue.
Requirements
- Lean-Agile Mindset
- Progressive risk management for opportunity
- Enterprise mindset, breaking down silos, collaboration, cross-organizational purpose
- Intellectual curiosity, integrity, passion for innovation
- Understanding of Roche-supported operating systems, devices, applications, Google Suite, MS Office
- Ticketing systems, hardware, software, mobile device troubleshooting
- Excellent working knowledge of ITIL v3 processes
- Solid written and oral communication skills in German and English
Tasks
- Evaluate and improve employee experience
- Act as digital enabler for business functions
- Own digital employee experience for the site
- Drive employee productivity through consultancy
- Ensure personalized employee experience
- Leverage data for proactive support
- Manage incident and request processes
- Drive continuous improvement through trend analysis
- Manage IT hardware lifecycle and deskside support
- Support onsite services and events
- Promote best practices for user experience
- Enable standard workplace infrastructure
- Collaborate on global and local projects
- Proactively address process improvement ideas
- Support budgeting for the site
- Assist with local audit and inspection requirements
- Support business continuity and IT disaster recovery
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- German – Native
- English – Native
Tools & Technologies
- Google Suite
- MS Office
Benefits
Informal Culture
- Personal expression encouraged
- Open dialogue
- Genuine connections
- Value, acceptance, and respect
Mentorship & Coaching
- Personal and professional thriving
Modern Equipment
- Technological novelties
Other Benefits
- Optimal IT solutions
Career Advancement
- Career springboard
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.IT Workplace Services Professional(m/w/x)
Enhancing digital employee experience and productivity for a global healthcare company. Lean-Agile mindset and enterprise collaboration skills required. Encouragement of personal expression and open dialogue.
Requirements
- Lean-Agile Mindset
- Progressive risk management for opportunity
- Enterprise mindset, breaking down silos, collaboration, cross-organizational purpose
- Intellectual curiosity, integrity, passion for innovation
- Understanding of Roche-supported operating systems, devices, applications, Google Suite, MS Office
- Ticketing systems, hardware, software, mobile device troubleshooting
- Excellent working knowledge of ITIL v3 processes
- Solid written and oral communication skills in German and English
Tasks
- Evaluate and improve employee experience
- Act as digital enabler for business functions
- Own digital employee experience for the site
- Drive employee productivity through consultancy
- Ensure personalized employee experience
- Leverage data for proactive support
- Manage incident and request processes
- Drive continuous improvement through trend analysis
- Manage IT hardware lifecycle and deskside support
- Support onsite services and events
- Promote best practices for user experience
- Enable standard workplace infrastructure
- Collaborate on global and local projects
- Proactively address process improvement ideas
- Support budgeting for the site
- Assist with local audit and inspection requirements
- Support business continuity and IT disaster recovery
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- German – Native
- English – Native
Tools & Technologies
- Google Suite
- MS Office
Benefits
Informal Culture
- Personal expression encouraged
- Open dialogue
- Genuine connections
- Value, acceptance, and respect
Mentorship & Coaching
- Personal and professional thriving
Modern Equipment
- Technological novelties
Other Benefits
- Optimal IT solutions
Career Advancement
- Career springboard
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Roche Diagnostics Int. AG
Industry
Healthcare
Description
The company is dedicated to advancing personalized medicine and improving patient lives through innovative diagnostics and healthcare solutions.
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