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MAMaersk Logistics & Services USA Inc.

IT Support Technician(m/w/x)

Philippsburg
Full-timeOn-site

Onsite support for Warehouse Management System (WMS) in container logistics, including configuration and user training. Solid desktop expertise with Ubuntu and Microsoft OS required. Focus on warehouse OT equipment and onsite IT infrastructure.

Requirements

  • Strong knowledge of laptop setup, Ubuntu and Microsoft operating systems
  • Solid desktop expertise with Ubuntu and modern managed devices
  • Good understanding of common PC peripherals and warehouse OT equipment
  • Familiarity with connectivity technologies such as LAN, Wi-Fi, and Bluetooth
  • Good understanding of onsite IT infrastructure components
  • Ability to manage and prioritise tasks within a working day
  • Strong ticket management and documentation skills
  • Efficient time management in a fast-paced environment
  • Excellent problem-solving skills
  • Fluent English knowledge, German on communicative level

Tasks

  • Provide onsite support for the Warehouse Management System (WMS)
  • Ensure configuration updates and manage user access rights
  • Monitor WMS performance and resolve technical issues
  • Collaborate with IT teams for troubleshooting
  • Train users on the WMS and offer daily operational support
  • Analyze requirements with operational teams and propose improvements
  • Participate in digital and logistics transformation initiatives as a WMS expert
  • Act as the main onsite IT contact for WMS-related topics

Education

  • Compulsory education

Languages

  • EnglishFluent
  • GermanAdvanced

Tools & Technologies

  • Ubuntu
  • Microsoft operating systems
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