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CH10 - BJB Bank Julius Baer & Co. Ltd.
last mo.

IT Service Owner – Business Rule Platform(m/w/x)

Zürich
Full-timeOn-site

Description

In this role, you will oversee the Business Rule Platform, ensuring smooth operations and effective change management. Your daily responsibilities will include managing support levels, enhancing service performance, and collaborating with stakeholders to ensure delivery readiness.

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Requirements

  • •BSc/MSc in Computer Science, Engineering or related field
  • •Understanding of software development lifecycle
  • •Knowledge in system/software engineering in Java
  • •Expertise in Actico Business Rule Management
  • •Knowledge of containerization technologies such as Docker and Kubernetes
  • •Expert in Continuous Integration and Continuous Delivery
  • •Expert in defining and implementing RESTful APIs
  • •Knowledge of Relational Databases and SQL
  • •Expert on Actico Platform operation
  • •Knowledge in Actico Workplace & Dynamic Application Framework
  • •Team player and strong collaborator
  • •Ability to analyse complex problems
  • •Commitment to delivering high quality solutions

Education

Bachelor's degree

Tasks

  • •Manage the operating model for support levels and task sharing
  • •Ensure provisioning of 3rd level support
  • •Align with providers on IT service lifecycle planning and execution
  • •Continuously improve service availability and performance
  • •Enhance capacity and knowledge management
  • •Respond to audits and access rights controls
  • •Conduct annual risk assessments
  • •Manage risk mitigation actions and technical debt pipeline
  • •Consult stakeholders on sustainability and operation-readiness
  • •Provide non-functional requirements and test cases
  • •Validate delivery readiness with stakeholders
  • •Coordinate with delivery team for UAT and production deployments
  • •Act as gatekeeper for IT service changes
  • •Decide on production readiness with stakeholders

Tools & Technologies

JavaActico Business Rule ManagementDockerKubernetesContinuous IntegrationContinuous DeliveryRESTful APIsRelational DatabasesSQLActico PlatformActico WorkplaceDynamic Application Framework

Languages

English – Business Fluent

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