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Application Operation Manager(m/w/x)
Managing IT application operations at a wealth management firm, coordinating 1st/2nd level support, DevOps, and external providers. 10+ years in IT application project or operational management required. Extensive coordination across diverse IT teams and external providers.
Requirements
- 10+ years of experience in projects or operational management of IT applications
- Dynamic and agile mindset
- Ability to work under pressure and manage a portfolio of tasks
- Excellent problem-solving and decision-making abilities
- Strong analytical, communication, interpersonal, co-ordinational and leading skills
- Proficiency in tools and technologies related to IT service management, operations and governance
- Familiarity with Information Technology Infrastructure Library (ITIL) and other relevant frameworks
- Experience or understanding of Data Lake / Data Lake House technology stack (Kafka, Kubernetes, S3, VMware)
- Experience or understanding of Data architecture, data pipelines and data products
- Proven experience in IT service management, operations, and IT governance
- Relevant higher education and professional background within computer science
Tasks
- Oversee end-to-end IT service operations
- Act as the first point of contact for operations and support
- Maintain IT services and infrastructure components
- Ensure compliance with service level agreements
- Manage seamless operations with 1st and 2nd level support, DevOps, and external providers
- Gatekeep changes in IT services and ensure IT governance compliance
- Continuously improve service quality, availability, and performance
- Contribute to the Application Owner Manager community
- Champion operations for new features and represent operational health
- Manage service and asset configuration for allocated IT services
- Ensure implementation of non-functional requirements with Application Engineers
- Coordinate transitions into test and production environments
- Measure and document software usage
- Conduct regular license compliance checks in collaboration with SAM
Work Experience
- 10 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- ITIL
- Kafka
- Kubernetes
- S3
- VMware
Not a perfect match?
- CH10 - BJB Bank Julius Baer & Co. Ltd.Full-timeOn-siteSeniorZürich
- CH10 - BJB Bank Julius Baer & Co. Ltd.
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Application Operation Manager(m/w/x)
Managing IT application operations at a wealth management firm, coordinating 1st/2nd level support, DevOps, and external providers. 10+ years in IT application project or operational management required. Extensive coordination across diverse IT teams and external providers.
Requirements
- 10+ years of experience in projects or operational management of IT applications
- Dynamic and agile mindset
- Ability to work under pressure and manage a portfolio of tasks
- Excellent problem-solving and decision-making abilities
- Strong analytical, communication, interpersonal, co-ordinational and leading skills
- Proficiency in tools and technologies related to IT service management, operations and governance
- Familiarity with Information Technology Infrastructure Library (ITIL) and other relevant frameworks
- Experience or understanding of Data Lake / Data Lake House technology stack (Kafka, Kubernetes, S3, VMware)
- Experience or understanding of Data architecture, data pipelines and data products
- Proven experience in IT service management, operations, and IT governance
- Relevant higher education and professional background within computer science
Tasks
- Oversee end-to-end IT service operations
- Act as the first point of contact for operations and support
- Maintain IT services and infrastructure components
- Ensure compliance with service level agreements
- Manage seamless operations with 1st and 2nd level support, DevOps, and external providers
- Gatekeep changes in IT services and ensure IT governance compliance
- Continuously improve service quality, availability, and performance
- Contribute to the Application Owner Manager community
- Champion operations for new features and represent operational health
- Manage service and asset configuration for allocated IT services
- Ensure implementation of non-functional requirements with Application Engineers
- Coordinate transitions into test and production environments
- Measure and document software usage
- Conduct regular license compliance checks in collaboration with SAM
Work Experience
- 10 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- ITIL
- Kafka
- Kubernetes
- S3
- VMware
About the Company
CH10 - BJB Bank Julius Baer & Co. Ltd.
Industry
FinancialServices
Description
The company shapes the future of wealth management, focusing on individual empowerment and creating value beyond wealth.
Not a perfect match?
- CH10 - BJB Bank Julius Baer & Co. Ltd.
Application Operation Manager(m/w/x)
Full-timeOn-siteSeniorZürich - CH10 - BJB Bank Julius Baer & Co. Ltd.
Application Operation Manager - Treasury/Nostro Apps(m/w/x)
Full-timeOn-siteExperiencedZürich - Julius Baer
Application Operation Manager - Treasury/Nostro Apps(m/w/x)
Full-timeOn-siteExperiencedZürich - HITACHI ENERGY LTD
IT Application Compliance Manager(m/w/x)
Full-timeOn-siteSeniorZürich - Julius Baer
Senior IT Service Owner & Application Responsible - FIS Applications(m/w/x)
Full-timeOn-siteSeniorZürich