Julius Baer
Application Responsible / IT Service Owner(m/w/x)
Full-timeOn-siteSenior
Zürich
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JUJulius Baer
Application Responsible / IT Service Owner(m/w/x)
Zürich
Full-timeOn-siteSenior
Nejo AI Summary
Managing IT service operations, including lifecycle and dependencies for sustainable applications. ITIL and broad IT systems knowledge required. Daily operations oversight, stakeholder communication.
Requirements
- IT service management principles, processes, best practices (e.g., ITIL)
- Familiarity with IT systems, infrastructure, applications (hardware, software, networking)
- Data collection, analysis, and interpretation for decision-making and optimization
- Troubleshooting and resolving complex technical issues
- Effective communication and interpersonal skills with stakeholders
- Identifying, analyzing, and responding to stakeholder needs
- Knowledge of regulatory requirements, industry standards, organizational policies
- Strong understanding of IT service management principles, processes, best practices (e.g., ITIL)
- Minimum 5 years as IT Service Owner/Application Responsible
- Minimum 5 years IT know-how for FIS Systems (Bloomberg, LSEG/Reuters, Marketmap, BAHA, SIX, Contributing etc.)
- Analytical and coordination skills
- Independent working style, self-responsible
- Openness to learn and acquire new skills
Tasks
- Oversee end-to-end IT service operation
- Understand and track service dependencies
- Manage proactive lifecycle of IT service
- Ensure sustainable, stable, and maintainable applications
- Manage day-to-day IT service operations
- Deliver IT service according to SLAs and OLAs
- Manage and resolve IT service incidents
- Minimize downtime and business impact
- Identify and address root causes of incidents
- Implement corrective actions to prevent future issues
- Monitor and analyze IT service performance
- Identify areas for improvement
- Implement changes to increase efficiency and quality
- Serve as primary point of contact for stakeholders
- Provide regular updates and reports
- Ensure IT service compliance with laws and policies
- Manage testing and release of fixes and enhancements
- Deploy upgrades and improvements
Work Experience
- 5 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- ITIL
- FIS Systems
- Bloomberg
- LSEG/Reuters
- Marketmap
- BAHA
- SIX
- Contributing
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Julius Baer and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Julius Baer
Senior IT Service Owner & Application Responsible - FIS Applications(m/w/x)
Full-timeOn-siteSeniorZürich - CH10 - BJB Bank Julius Baer & Co. Ltd.
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Full-timeOn-siteSeniorZürich - CH10 - BJB Bank Julius Baer & Co. Ltd.
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JUJulius Baer
Application Responsible / IT Service Owner(m/w/x)
Zürich
Full-timeOn-siteSenior
Nejo AI Summary
Managing IT service operations, including lifecycle and dependencies for sustainable applications. ITIL and broad IT systems knowledge required. Daily operations oversight, stakeholder communication.
Requirements
- IT service management principles, processes, best practices (e.g., ITIL)
- Familiarity with IT systems, infrastructure, applications (hardware, software, networking)
- Data collection, analysis, and interpretation for decision-making and optimization
- Troubleshooting and resolving complex technical issues
- Effective communication and interpersonal skills with stakeholders
- Identifying, analyzing, and responding to stakeholder needs
- Knowledge of regulatory requirements, industry standards, organizational policies
- Strong understanding of IT service management principles, processes, best practices (e.g., ITIL)
- Minimum 5 years as IT Service Owner/Application Responsible
- Minimum 5 years IT know-how for FIS Systems (Bloomberg, LSEG/Reuters, Marketmap, BAHA, SIX, Contributing etc.)
- Analytical and coordination skills
- Independent working style, self-responsible
- Openness to learn and acquire new skills
Tasks
- Oversee end-to-end IT service operation
- Understand and track service dependencies
- Manage proactive lifecycle of IT service
- Ensure sustainable, stable, and maintainable applications
- Manage day-to-day IT service operations
- Deliver IT service according to SLAs and OLAs
- Manage and resolve IT service incidents
- Minimize downtime and business impact
- Identify and address root causes of incidents
- Implement corrective actions to prevent future issues
- Monitor and analyze IT service performance
- Identify areas for improvement
- Implement changes to increase efficiency and quality
- Serve as primary point of contact for stakeholders
- Provide regular updates and reports
- Ensure IT service compliance with laws and policies
- Manage testing and release of fixes and enhancements
- Deploy upgrades and improvements
Work Experience
- 5 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- ITIL
- FIS Systems
- Bloomberg
- LSEG/Reuters
- Marketmap
- BAHA
- SIX
- Contributing
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Julius Baer and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Julius Baer
Industry
FinancialServices
Description
The company shapes the future of wealth management.
Not a perfect match?
- Julius Baer
Application Responsible / IT Service Owner(m/w/x)
Full-timeOn-siteSeniorZürich - Julius Baer
Senior IT Service Owner & Application Responsible - FIS Applications(m/w/x)
Full-timeOn-siteSeniorZürich - CH10 - BJB Bank Julius Baer & Co. Ltd.
Application Operation Manager(m/w/x)
Full-timeOn-siteSeniorZürich - CH10 - BJB Bank Julius Baer & Co. Ltd.
Application Operation Manager(m/w/x)
Full-timeOn-siteSeniorZürich - CH10 - BJB Bank Julius Baer & Co. Ltd.
IT DevOps - Flowable ITSO 100%(m/w/x)
Full-timeOn-siteExperiencedZürich