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IT Retail & CRM Project Manager(m/w/x)
Deployment roadmap for Retail and CRM systems across Fashion, Fragrances & Beauty, and Watches & Jewelry Boutiques. Strong CRM technical and functional expertise with project management experience essential. Global project scope, cross-regional stakeholder coordination.
Requirements
- Higher education in engineering
- Experience managing Retail/CRM IT projects
- Strong CRM technical and functional expertise
- Excellent communication, leadership, and change management
- Ability to translate business needs
- Multitasking and prioritization skills
- Analytical skills and technical curiosity
- Autonomy, proactivity, and adaptability
- Appetite for evolving environments
- Responsiveness and pragmatism
- Team spirit
Tasks
- Define and manage the Retail-CRM deployment roadmap
- Coordinate with global and regional IT stakeholders
- Manage all project stages from negotiation to support
- Draft functional and technical specifications
- Oversee project schedules and solution testing
- Ensure technical consistency across the omnichannel ecosystem
- Collaborate with digital teams on omnichannel solutions
- Provide backup for eCommerce IT issues
- Implement interfaces between various boutique solutions
- Test solution upgrades and bug fixes
- Deploy specific hardware platforms based on business needs
- Monitor and ensure excellence in boutique support
- Coordinate technology aspects for boutique openings and renovations
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- French – Business Fluent
- English – Business Fluent
- Spanish – Basic
- Portuguese – Basic
- German – Basic
Tools & Technologies
- Sales Force
- ORACLE XSTORE
- SIOCS
- CEGID CBR-Y2
- SQL
- ETL
- Web services
- RFID
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IT Retail & CRM Project Manager(m/w/x)
Deployment roadmap for Retail and CRM systems across Fashion, Fragrances & Beauty, and Watches & Jewelry Boutiques. Strong CRM technical and functional expertise with project management experience essential. Global project scope, cross-regional stakeholder coordination.
Requirements
- Higher education in engineering
- Experience managing Retail/CRM IT projects
- Strong CRM technical and functional expertise
- Excellent communication, leadership, and change management
- Ability to translate business needs
- Multitasking and prioritization skills
- Analytical skills and technical curiosity
- Autonomy, proactivity, and adaptability
- Appetite for evolving environments
- Responsiveness and pragmatism
- Team spirit
Tasks
- Define and manage the Retail-CRM deployment roadmap
- Coordinate with global and regional IT stakeholders
- Manage all project stages from negotiation to support
- Draft functional and technical specifications
- Oversee project schedules and solution testing
- Ensure technical consistency across the omnichannel ecosystem
- Collaborate with digital teams on omnichannel solutions
- Provide backup for eCommerce IT issues
- Implement interfaces between various boutique solutions
- Test solution upgrades and bug fixes
- Deploy specific hardware platforms based on business needs
- Monitor and ensure excellence in boutique support
- Coordinate technology aspects for boutique openings and renovations
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- French – Business Fluent
- English – Business Fluent
- Spanish – Basic
- Portuguese – Basic
- German – Basic
Tools & Technologies
- Sales Force
- ORACLE XSTORE
- SIOCS
- CEGID CBR-Y2
- SQL
- ETL
- Web services
- RFID
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Swiss Markets
Industry
IT
Description
The company operates within the IT department, focusing on Retail and CRM systems for Fashion, Fragrances & Beauty, and Watches & Jewelry Boutiques across multiple regions.
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