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SW
Swiss Markets
6d ago

IT Retail & CRM Project Manager(m/w/x)

Genf
Full-timeOn-siteSenior

Description

You will drive the implementation of retail and CRM systems across global boutiques, ensuring a seamless omnichannel experience while managing complex IT projects from conception to support.

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Requirements

  • •Higher education in engineering
  • •Experience managing Retail/CRM IT projects
  • •Strong CRM technical and functional expertise
  • •Excellent communication, leadership, and change management
  • •Ability to translate business needs
  • •Multitasking and prioritization skills
  • •Analytical skills and technical curiosity
  • •Autonomy, proactivity, and adaptability
  • •Appetite for evolving environments
  • •Responsiveness and pragmatism
  • •Team spirit

Education

Bachelor's degree

Work Experience

5 years

Tasks

  • •Define and manage the Retail-CRM deployment roadmap
  • •Coordinate with global and regional IT stakeholders
  • •Manage all project stages from negotiation to support
  • •Draft functional and technical specifications
  • •Oversee project schedules and solution testing
  • •Ensure technical consistency across the omnichannel ecosystem
  • •Collaborate with digital teams on omnichannel solutions
  • •Provide backup for eCommerce IT issues
  • •Implement interfaces between various boutique solutions
  • •Test solution upgrades and bug fixes
  • •Deploy specific hardware platforms based on business needs
  • •Monitor and ensure excellence in boutique support
  • •Coordinate technology aspects for boutique openings and renovations

Tools & Technologies

Sales ForceORACLE XSTORESIOCSCEGID CBR-Y2SQLETLWeb servicesRFID

Languages

French – Business Fluent

English – Business Fluent

Spanish – Basic

Portuguese – Basic

German – Basic

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Swiss Markets and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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