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SRSR Technics Switzerland Ltd.

IT Onsite Engineer(m/w/x)

Zürich
Full-timeOn-site

Onsite support for IT/OT environments, industrial PCs, and specialized software at aircraft engine MRO provider. Hands-on experience with industrial PCs, embedded systems, and legacy technologies required. Direct impact on critical aircraft maintenance operations.

Requirements

  • Completed IT apprenticeship (Informatiker EFZ, ICT-Fachmann EFZ) or equivalent practical IT education
  • Good proficiency with Microsoft 365 and Azure Cloud
  • Familiarity with cybersecurity standards and operational security practices
  • Hands-on experience with industrial PCs, embedded systems, legacy technologies
  • Excellent troubleshooting, analytical, and communication skills
  • Independent, structured, pragmatic working approach, strong problem-solving ability
  • Fluent German and English
  • Excellent troubleshooting, analytical, and communication skills

Tasks

  • Provide advanced onsite support for digital workplaces.
  • Support IT/OT environments, hardware, and peripherals.
  • Manage industrial PCs and specialized local software.
  • Support collaboration tools.
  • Execute break-fix tasks.
  • Perform device commissioning.
  • Conduct component swaps.
  • Handle warranty processing.
  • Resolve onsite incidents and requests unsolvable remotely.
  • Ensure stable operations across interconnected IT/OT systems.
  • Perform IMACD activities for IT/OT assets.
  • Manage Joiner-Mover-Leaver (JLM) activities.
  • Support asset installation, testing, and maintenance.
  • Assist with asset migrations and rollouts.
  • Implement general infrastructure changes.
  • Collaborate with vendors and third-party specialists.
  • Work with system integrators and central support teams.
  • Coordinate onsite interventions.
  • Maintain clear communication with all parties.
  • Maintain accurate documentation and asset management.
  • Manage special peripherals and local systems.
  • Update CMDB entries and solution inventories.
  • Ensure high-quality ITSM ticket handling in ServiceNow.

Education

  • Vocational certification

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent

Tools & Technologies

  • Microsoft 365
  • Azure Cloud
  • industrial PCs
  • embedded systems
  • legacy technologies
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SR Technics Switzerland Ltd. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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