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Inside Sales Representative Core Accounts(m/w/x)
Managing accounts up to $15k, uncovering upsell opportunities, and qualifying customer needs. Strong verbal and written communication in German and English required. 30 days of vacation, company pension plan, and health offers.
Requirements
- Strong verbal and written communication in German and English
- Understanding of customer service and account management principles
- Familiarity with organization's products or services
- Strong value-based, consultative selling strategy
- Proficient use of CRM tools
- Capability to understand and resolve complex customer issues
- Strong organizational and time-management skills
- Basic analytics for tracking performance and metrics
- Resourcefulness and minimal supervision for work
- Familiarity with similar industry products and services is advantageous
Tasks
- Manage accounts up to $15k
- Uncover upsell opportunities
- Qualify customer needs and intent
- Serve as a key sales resource
- Execute and problem-solve sales processes
- Identify new business opportunities
- Handle outbound sales
- Renew and upsell products
- Process high-impact customer orders
- Maintain accurate customer records
- Update meeting and email activity
- Follow up on leads
- Convert leads into sales
- Record sales activities
- Analyze sales trends
- Report on sales activities
- Develop sales quotes
- Present sales proposals
- Ensure customer satisfaction
- Collaborate with departments
- Close deals
- Implement strategic sales initiatives
- Manage large quantities of smaller accounts
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- CRM Software
Benefits
More Vacation Days
- 30 days of vacation
Team Events
- Company events
Social Impact
- Volunteer Day
Retirement Plans
- Company pension plan
Healthcare & Fitness
- Health offers
Learning & Development
- E-learning
- Training and development opportunities
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Inside Sales Representative Core Accounts(m/w/x)
Managing accounts up to $15k, uncovering upsell opportunities, and qualifying customer needs. Strong verbal and written communication in German and English required. 30 days of vacation, company pension plan, and health offers.
Requirements
- Strong verbal and written communication in German and English
- Understanding of customer service and account management principles
- Familiarity with organization's products or services
- Strong value-based, consultative selling strategy
- Proficient use of CRM tools
- Capability to understand and resolve complex customer issues
- Strong organizational and time-management skills
- Basic analytics for tracking performance and metrics
- Resourcefulness and minimal supervision for work
- Familiarity with similar industry products and services is advantageous
Tasks
- Manage accounts up to $15k
- Uncover upsell opportunities
- Qualify customer needs and intent
- Serve as a key sales resource
- Execute and problem-solve sales processes
- Identify new business opportunities
- Handle outbound sales
- Renew and upsell products
- Process high-impact customer orders
- Maintain accurate customer records
- Update meeting and email activity
- Follow up on leads
- Convert leads into sales
- Record sales activities
- Analyze sales trends
- Report on sales activities
- Develop sales quotes
- Present sales proposals
- Ensure customer satisfaction
- Collaborate with departments
- Close deals
- Implement strategic sales initiatives
- Manage large quantities of smaller accounts
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- CRM Software
Benefits
More Vacation Days
- 30 days of vacation
Team Events
- Company events
Social Impact
- Volunteer Day
Retirement Plans
- Company pension plan
Healthcare & Fitness
- Health offers
Learning & Development
- E-learning
- Training and development opportunities
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Ovid Technologies GmbH
Industry
IT
Description
Wolters Kluwer is a technology-led global software and services company that has been innovating the way professionals and businesses work for 180 years.
Not a perfect match?
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