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Implementation Specialist (DACH)(m/w/x)
End-to-end e-commerce SaaS implementation for DACH clients, including API integrations. 3+ years e-commerce implementation experience required. 30 vacation days, Christmas Eve and New Year's Eve off.
Requirements
- 3+ years e-commerce implementation, SaaS onboarding, pre-sales, or solutions consulting experience
- Experience with ERP integration, order processing systems, or retail operations
- Understanding of e-commerce workflows, logistics, catalog and inventory management
- Strong project management and stakeholder communication skills
- Fluent German and proficient English
- Comfort working with APIs, platform configuration tools, or basic scripting (e.g. PHP, JavaScript)
- Strong problem-solving mindset, independent analysis, solution finding
- Experience as Sales Engineer, Customer Success Engineer, or Technical Account Manager
- Familiarity with e-commerce automation, shipping software, POS systems, or CRM tools
- Managed an e-shop before
- Startup experience and comfort in fast-paced environments
Tasks
- Own and manage end-to-end implementation projects for DACH e-commerce clients
- Conduct discovery calls to map client requirements, processes, and goals
- Lead product walkthroughs and platform configuration
- Perform API integrations with ERPs, shipping carriers, and marketplaces
- Provide technical product training to merchants
- Offer onboarding support to merchants
- Collaborate with Sales, Marketing, Product, Onboarding, and Support teams
- Troubleshoot integration issues
- Coordinate with developers for integration issues
- Develop reusable implementation templates
- Create implementation guides
- Write help center articles
- Drive customer adoption of Base.com
- Help clients optimize Base.com usage
Work Experience
- 3 years
Education
- Vocational certification
Languages
- German – Native
- English – Business Fluent
Tools & Technologies
- ERP
- SaaS
- APIs
- PHP
- JavaScript
- POS systems
- CRM tools
Benefits
Other Benefits
- High autonomy
Flexible Working
- Hybrid work model with flexibility
More Vacation Days
- 30 vacation days per year
- 24.12. off
- 31.12. off
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Implementation Specialist (DACH)(m/w/x)
End-to-end e-commerce SaaS implementation for DACH clients, including API integrations. 3+ years e-commerce implementation experience required. 30 vacation days, Christmas Eve and New Year's Eve off.
Requirements
- 3+ years e-commerce implementation, SaaS onboarding, pre-sales, or solutions consulting experience
- Experience with ERP integration, order processing systems, or retail operations
- Understanding of e-commerce workflows, logistics, catalog and inventory management
- Strong project management and stakeholder communication skills
- Fluent German and proficient English
- Comfort working with APIs, platform configuration tools, or basic scripting (e.g. PHP, JavaScript)
- Strong problem-solving mindset, independent analysis, solution finding
- Experience as Sales Engineer, Customer Success Engineer, or Technical Account Manager
- Familiarity with e-commerce automation, shipping software, POS systems, or CRM tools
- Managed an e-shop before
- Startup experience and comfort in fast-paced environments
Tasks
- Own and manage end-to-end implementation projects for DACH e-commerce clients
- Conduct discovery calls to map client requirements, processes, and goals
- Lead product walkthroughs and platform configuration
- Perform API integrations with ERPs, shipping carriers, and marketplaces
- Provide technical product training to merchants
- Offer onboarding support to merchants
- Collaborate with Sales, Marketing, Product, Onboarding, and Support teams
- Troubleshoot integration issues
- Coordinate with developers for integration issues
- Develop reusable implementation templates
- Create implementation guides
- Write help center articles
- Drive customer adoption of Base.com
- Help clients optimize Base.com usage
Work Experience
- 3 years
Education
- Vocational certification
Languages
- German – Native
- English – Business Fluent
Tools & Technologies
- ERP
- SaaS
- APIs
- PHP
- JavaScript
- POS systems
- CRM tools
Benefits
Other Benefits
- High autonomy
Flexible Working
- Hybrid work model with flexibility
More Vacation Days
- 30 vacation days per year
- 24.12. off
- 31.12. off
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Base.com
Industry
IT
Description
Base bietet eine Technologieplattform, die Unternehmer im E-Commerce befähigt und deren Online-Vertriebsabläufe revolutioniert.
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