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Global Salesforce Business Analyst & Admin - Sales(m/w/x)
Designing and configuring global Salesforce Sales Cloud solutions for Pharma/Life Sciences. 5+ years Pharma/Life Sciences experience required. Intercultural experience, global environment collaboration.
Requirements
- University degree in business administration, economics, or similar
- 5+ years Pharma/Life Sciences experience, ideally CRM/commercial excellence/customer engagement
- 3+ years Salesforce Business Analyst/Admin experience
- Strong Salesforce Sales Cloud and Agentforce configuration/development
- Translate business requirements to technical solutions, global governance, cross-regional collaboration
- Salesforce Administrator/Business Analyst certification required; additional certifications nice to have
- Salesforce data models, automation, security, reporting; agile delivery, JIRA, Confluence
- Analytical and problem-solving skills, scalable/maintainable solution design
- Experience/interest in AI-driven CRM capabilities
- Strong stakeholder management and communication skills
- Structured, independent, results-oriented working style
- English fluency required, additional languages advantageous
- Intercultural experience, global environment work, international travel willingness
Tasks
- Design and implement global Sales solutions
- Configure flows, objects, page layouts, automation, and integrations
- Collaborate with Marketing, Customer Service, and Technical Service streams
- Translate business requirements into solution designs
- Ensure alignment with global data models and architecture standards
- Identify and implement automation and efficiency improvements
- Drive adoption of AI-driven capabilities in Sales
- Implement prioritized demands with global governance
- Refine and validate incoming requirements
- Support localization of global solutions
- Contribute to workshops and alignment sessions
- Evaluate and prioritize demands with AI focus
- Operate in a globally distributed Salesforce team
- Collaborate across regions for platform evolution
- Support local CRM Enablement Analysts
- Align with IT, Commercial Excellence, and Digital Transformation teams
- Lead cross-regional CRM initiatives and optimizations
- Ensure data quality and consistency in Sales
- Support data migration and cleansing
- Enable advanced reporting and analytics
- Develop training materials and enablement concepts
- Provide expert-level support for complex topics
Work Experience
- 3 years
Education
- Bachelor's degree
Languages
- English – Native
Tools & Technologies
- Salesforce
- Salesforce Sales Cloud
- Agentforce
- JIRA
- Confluence
Benefits
Informal Culture
- Intercultural experience
- Ability to work in a global environment
Other Benefits
- Willingness to travel internationally
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- Fresenius KabiFull-timeOn-siteExperiencedBad Homburg vor der Höhe
- Fresenius Kabi
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Global Salesforce Business Analyst & Admin - Sales(m/w/x)
Designing and configuring global Salesforce Sales Cloud solutions for Pharma/Life Sciences. 5+ years Pharma/Life Sciences experience required. Intercultural experience, global environment collaboration.
Requirements
- University degree in business administration, economics, or similar
- 5+ years Pharma/Life Sciences experience, ideally CRM/commercial excellence/customer engagement
- 3+ years Salesforce Business Analyst/Admin experience
- Strong Salesforce Sales Cloud and Agentforce configuration/development
- Translate business requirements to technical solutions, global governance, cross-regional collaboration
- Salesforce Administrator/Business Analyst certification required; additional certifications nice to have
- Salesforce data models, automation, security, reporting; agile delivery, JIRA, Confluence
- Analytical and problem-solving skills, scalable/maintainable solution design
- Experience/interest in AI-driven CRM capabilities
- Strong stakeholder management and communication skills
- Structured, independent, results-oriented working style
- English fluency required, additional languages advantageous
- Intercultural experience, global environment work, international travel willingness
Tasks
- Design and implement global Sales solutions
- Configure flows, objects, page layouts, automation, and integrations
- Collaborate with Marketing, Customer Service, and Technical Service streams
- Translate business requirements into solution designs
- Ensure alignment with global data models and architecture standards
- Identify and implement automation and efficiency improvements
- Drive adoption of AI-driven capabilities in Sales
- Implement prioritized demands with global governance
- Refine and validate incoming requirements
- Support localization of global solutions
- Contribute to workshops and alignment sessions
- Evaluate and prioritize demands with AI focus
- Operate in a globally distributed Salesforce team
- Collaborate across regions for platform evolution
- Support local CRM Enablement Analysts
- Align with IT, Commercial Excellence, and Digital Transformation teams
- Lead cross-regional CRM initiatives and optimizations
- Ensure data quality and consistency in Sales
- Support data migration and cleansing
- Enable advanced reporting and analytics
- Develop training materials and enablement concepts
- Provide expert-level support for complex topics
Work Experience
- 3 years
Education
- Bachelor's degree
Languages
- English – Native
Tools & Technologies
- Salesforce
- Salesforce Sales Cloud
- Agentforce
- JIRA
- Confluence
Benefits
Informal Culture
- Intercultural experience
- Ability to work in a global environment
Other Benefits
- Willingness to travel internationally
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Fresenius Kabi
Industry
IT
Description
The company is dedicated to ensuring the excellence of packaging materials for life-saving products.
Not a perfect match?
- Fresenius Kabi
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