Fresenius Kabi
Global Salesforce Business Analyst & Admin (Sales & Service) - Salesforce(m/w/x)
Full-timeOn-siteExperienced
Bad Homburg vor der Höhe
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FRFresenius Kabi
Global Business Analyst & Admin (Sales) - Salesforce(m/w/x)
Bad Homburg vor der Höhe
Full-timeOn-siteExperienced
Nejo AI Summary
Salesforce platform support for sales operations and CRM initiatives within the life sciences packaging sector. Salesforce Admin Certification and 3 years Salesforce BA/Admin experience required. Global collaboration across Sales, Service, IT, and Digital Transformation teams.
Requirements
- University degree in business administration, economics, or similar field
- At least 5 years of professional experience in Pharma/Life Science industry, preferably in CRM focused and commercial-oriented roles
- At least 3 years of professional experience as a Salesforce Business Analyst and/or Admin
- In-depth practical experience with JIRA and Confluence
- Salesforce Admin Certification is a must, additional Business Analyst, Sales & Service Cloud certifications preferred
- Independent, process- and result-oriented way of working, excellent communication and presentation skills
- Fluency in English, any additional languages are an advantage
- Intercultural experience and willingness to travel internationally
Tasks
- Enhance and support Sales operations through Salesforce platforms
- Drive regional CRM initiatives and optimize service processes
- Collaborate with stakeholders across Sales, Service, IT, and Digital Transformation teams
- Deliver hands-on support to end users for Sales and Life Science Cloud
- Create and maintain targeted training materials
- Conduct service-oriented training sessions for stakeholders
- Contribute to the global OneCRM initiative for harmonizing processes
- Support design, configuration, and rollout of OneCRM functionality
- Define the Customer Engagement ecosystem within the Sales stream
- Prepare workshops to kickstart the localization phase
- Define harmonized business processes across regions and units
- Write Features & User Stories with a focus on Life Science Cloud
- Configure OneCRM instances with emphasis on Life Science Cloud
- Support trainings and hypercare during implementation
- Lead regional CRM initiatives and process optimizations
- Develop training materials and provide training sessions
- Deliver end-user support and drive CRM adoption
- Manage data quality and maintain clean CRMs
- Support reporting and analytics for data-driven decisions
- Collaborate closely with regional teams and IT
Work Experience
- 3 - 5 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Salesforce
- JIRA
- Confluence
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Fresenius Kabi and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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FRFresenius Kabi
Global Business Analyst & Admin (Sales) - Salesforce(m/w/x)
Bad Homburg vor der Höhe
Full-timeOn-siteExperienced
Nejo AI Summary
Salesforce platform support for sales operations and CRM initiatives within the life sciences packaging sector. Salesforce Admin Certification and 3 years Salesforce BA/Admin experience required. Global collaboration across Sales, Service, IT, and Digital Transformation teams.
Requirements
- University degree in business administration, economics, or similar field
- At least 5 years of professional experience in Pharma/Life Science industry, preferably in CRM focused and commercial-oriented roles
- At least 3 years of professional experience as a Salesforce Business Analyst and/or Admin
- In-depth practical experience with JIRA and Confluence
- Salesforce Admin Certification is a must, additional Business Analyst, Sales & Service Cloud certifications preferred
- Independent, process- and result-oriented way of working, excellent communication and presentation skills
- Fluency in English, any additional languages are an advantage
- Intercultural experience and willingness to travel internationally
Tasks
- Enhance and support Sales operations through Salesforce platforms
- Drive regional CRM initiatives and optimize service processes
- Collaborate with stakeholders across Sales, Service, IT, and Digital Transformation teams
- Deliver hands-on support to end users for Sales and Life Science Cloud
- Create and maintain targeted training materials
- Conduct service-oriented training sessions for stakeholders
- Contribute to the global OneCRM initiative for harmonizing processes
- Support design, configuration, and rollout of OneCRM functionality
- Define the Customer Engagement ecosystem within the Sales stream
- Prepare workshops to kickstart the localization phase
- Define harmonized business processes across regions and units
- Write Features & User Stories with a focus on Life Science Cloud
- Configure OneCRM instances with emphasis on Life Science Cloud
- Support trainings and hypercare during implementation
- Lead regional CRM initiatives and process optimizations
- Develop training materials and provide training sessions
- Deliver end-user support and drive CRM adoption
- Manage data quality and maintain clean CRMs
- Support reporting and analytics for data-driven decisions
- Collaborate closely with regional teams and IT
Work Experience
- 3 - 5 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Salesforce
- JIRA
- Confluence
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Fresenius Kabi and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Fresenius Kabi
Industry
Healthcare
Description
The company is dedicated to ensuring the excellence of packaging materials for life-saving products.
Not a perfect match?
- Fresenius Kabi
Global Salesforce Business Analyst & Admin (Sales & Service) - Salesforce(m/w/x)
Full-timeOn-siteExperiencedBad Homburg vor der Höhe - Fresenius Kabi
Global Business Analyst & Admin (Marketing & Data Cloud) -Salesforce(m/w/x)
Full-timeOn-siteExperiencedBad Homburg vor der Höhe - Fresenius Kabi
Global Salesforce Business Analyst & Admin - Sales(m/w/x)
Full-timeOn-siteExperiencedBad Homburg vor der Höhe - Fresenius Kabi
Head of Global Business Analyst & Admin - Salesforce Marketing & Data Cloud(m/w/x)
Full-timeOn-siteSeniorBad Homburg vor der Höhe - Fresenius Kabi
Global Salesforce Training & Enablement Specialist(m/w/x)
Full-timeOn-siteExperiencedBad Homburg vor der Höhe