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SHL Medical
last mo.

Global Account Manager(m/w/x)

Zug
Full-timeWith Home OfficeSenior

Description

As a Global Account Manager, you will focus on building strong relationships with customers, ensuring their satisfaction, and negotiating supply agreements. This role involves providing continuous support, executing agreements, and identifying new business opportunities to drive growth.

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Requirements

  • Minimum 7 years of experience in key account management
  • Strong experience in account management or sales with deep knowledge of business-to-business sales processes
  • Understanding of technical aspects of medical technology products and services
  • Excellent interpersonal and communication skills
  • Ability to manage stakeholder groups from diverse cultural backgrounds
  • Strong sales project management skills
  • Strong analytical and problem-solving skills
  • Willingness to travel overseas for approx. 30% of working time
  • Fluency in written and spoken English
  • Experience in the pharmaceutical, biotechnology, med-tech, primary packaging, secondary packaging, or drug delivery device industry
  • Understanding of technical aspects of medical technology products and services
  • German and/or Mandarin are a plus

Work Experience

7 years

Tasks

  • Build and maintain strong customer relationships
  • Understand customer needs and expectations
  • Ensure customer satisfaction with products and services
  • Negotiate supply agreements with customers
  • Provide continuous customer support
  • Initiate execution of supply agreements
  • Generate new business opportunities with customers
  • Support the design of account strategies
  • Execute account plans effectively
  • Develop and present commercial supply agreements
  • Implement price increases and negotiate supply scale-ups
  • Ensure transparency in contracts
  • Follow up on changes in customer requirements
  • Connect customers to the right stakeholders
  • Secure customer approval of supply agreements
  • Transfer customers to supply chain and operations
  • Address escalation risks with customers
  • Regularly meet with customers to review contracts
  • Identify and nurture stakeholder relationships
  • Collaborate with Business Development to pursue leads

Languages

EnglishBusiness Fluent

GermanBasic

ChineseBasic

Benefits

Flexible Working

  • Flexible hours
  • Hybrid working policy

Diverse Work

  • Challenging assignments

Informal Culture

  • Multicultural team

Modern Office

  • Modern working environment
  • State-of-the-art facilities

Other Benefits

  • Personal and professional development
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SHL Medical and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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