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German-speaking Customer Support Expert(m/w/x)

Zürich
Full-timeRemote

German-language customer support via phone, chat, and email for a major brand. Fluency in German and English communication skills required. Two extra salaries annually, relocation support to Greece, and covered accommodation.

Requirements

  • What you bring
  • Fluency in German
  • Good communication skills in English
  • Exceptional communication and soft skills
  • Problem-solving skills
  • Good computer knowledge
  • Ability to multitask
  • Team player in fast-paced environment
  • Adaptability to change

Tasks

  • Communicate with customers via phone, chat, and email
  • Track and follow cases for efficient closure
  • Maintain high customer satisfaction for a major brand
  • Build and maintain professional relationships with partners
  • Show empathy to customers and partners
  • Work towards client and internal targets

Education

  • Compulsory education

Languages

  • GermanNative
  • EnglishBusiness Fluent

Benefits

Competitive Pay

  • Competitive monthly salary

Additional Allowances

  • 2 extra salaries per year
  • Hotel accommodation covered

Other Benefits

  • Relocation support to Greece
  • Flight tickets expenses covered
  • House searching support
  • Equal opportunities

Healthcare & Fitness

  • Health insurance

Corporate Discounts

  • Numerous discounts

Learning & Development

  • Full training
  • Development opportunities
  • Free online Greek language courses

Career Advancement

  • Professional growth opportunities

Team Events

  • Special events

Social Impact

  • Community initiatives
  • Social responsibility initiatives

Modern Office

  • State of the art premises

Informal Culture

  • Great working environment
  • Diversity fostering

Snacks & Drinks

  • Relaxing break areas
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