AccorHotel
Assistant Front Desk Manager(m/w/x)
Full-timeOn-siteSenior
Bern
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Managing front and back office operations at a versatile service provider for congress, hospitality, entertainment. Management experience in branded hotels, Opera Cloud expertise essential. Discounted staff meals, in-house fringe benefits.
Requirements
- Several years professional experience in branded hotels, ideally Accor Group
- Management experience in comparable position (front office/rooms division)
- Very good command of hotel IT systems, especially Opera Cloud
- Solid knowledge of front office, quality, revenue management
- Very good German and English, French an advantage
- Structured, resilient, efficient in busy situations
- Entrepreneurial mindset, responsibility, hands-on, team-oriented
- Communicative, engaging, confident manner
Tasks
- Oversee front and back office operations.
- Develop front and back office strategy.
- Organize front and back office processes.
- Ensure smooth daily operations.
- Ensure high-quality service according to brand standards.
- Lead, coach, and develop the front office team.
- Plan team deployment.
- Manage team cost planning.
- Collaborate with booking, revenue, housekeeping, events, and F&B.
- Contribute to budgeting.
- Set departmental goals.
- Monitor departmental results.
- Maintain active presence in daily operations.
- Perform Manager on Duty duties.
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
- French – Basic
Tools & Technologies
- Opera Cloud
Benefits
Other Benefits
- Modern employment conditions
- Attractive social benefits
- In-house fringe benefits
Free or Subsidized Food
- Discounted staff meals
Learning & Development
- Development opportunities
Career Advancement
- Career opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of AccorHotel and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Managing front and back office operations at a versatile service provider for congress, hospitality, entertainment. Management experience in branded hotels, Opera Cloud expertise essential. Discounted staff meals, in-house fringe benefits.
Requirements
- Several years professional experience in branded hotels, ideally Accor Group
- Management experience in comparable position (front office/rooms division)
- Very good command of hotel IT systems, especially Opera Cloud
- Solid knowledge of front office, quality, revenue management
- Very good German and English, French an advantage
- Structured, resilient, efficient in busy situations
- Entrepreneurial mindset, responsibility, hands-on, team-oriented
- Communicative, engaging, confident manner
Tasks
- Oversee front and back office operations.
- Develop front and back office strategy.
- Organize front and back office processes.
- Ensure smooth daily operations.
- Ensure high-quality service according to brand standards.
- Lead, coach, and develop the front office team.
- Plan team deployment.
- Manage team cost planning.
- Collaborate with booking, revenue, housekeeping, events, and F&B.
- Contribute to budgeting.
- Set departmental goals.
- Monitor departmental results.
- Maintain active presence in daily operations.
- Perform Manager on Duty duties.
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
- French – Basic
Tools & Technologies
- Opera Cloud
Benefits
Other Benefits
- Modern employment conditions
- Attractive social benefits
- In-house fringe benefits
Free or Subsidized Food
- Discounted staff meals
Learning & Development
- Development opportunities
Career Advancement
- Career opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of AccorHotel and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
AccorHotel
Industry
Hospitality
Description
The company operates a series of open-house hotels, providing vibrant public spaces and a local experience for guests.
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