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The Kusnacht Practice AG
4mo ago

Front Desk & Concierge Representative(m/w/x)

Zollikon
Full-timeOn-siteExperienced
Green Job

Description

You provide exceptional service to international guests while managing reception tasks and supporting events. Your role includes coordinating travel and maintaining an organized front desk environment.

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Requirements

  • Minimum 2 years experience in a similar role
  • Hospitality or 4*/5* hotel background preferred
  • Excellent written and spoken English and German (at least C1)
  • Other languages are an asset
  • Strong interpersonal and customer service skills
  • Discretion and attention to detail
  • Flexible, responsible, and friendly host personality
  • Thrives under pressure
  • Demonstrating strong teamwork and collaboration skills
  • Proficiency in MS Office and MS Teams
  • Eligibility to work in Switzerland

Work Experience

2 years

Tasks

  • Welcome and assist international VIP and UHNWI guests.
  • Ensure smooth daily reception routines.
  • Handle calls and emails in English and German.
  • Manage mail, courier deliveries, and correspondence.
  • Keep reception and meeting areas organized and clean.
  • Prepare and serve food and beverages for clients.
  • Support events and internal functions.
  • Coordinate travel and concierge services for guests.
  • Manage keys and badges for multiple buildings.
  • Perform general administrative duties like invoicing and filing.

Tools & Technologies

MS OfficeMS Teams

Languages

GermanBusiness Fluent

EnglishBusiness Fluent

Benefits

Mentorship & Coaching

  • Thorough induction

Informal Culture

  • Collaborative workplace culture
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