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F&B Administrative Assistant(m/w/x)
Managing hotel reservations and coordinating F&B menus for luxury mountain travel. Hotel or commercial apprenticeship and luxury hospitality experience required. Comfortable accommodations and affordable staff meals.
Requirements
- Completed hotel or commercial apprenticeship
- Professional experience in similar role
- Experience in luxury hospitality industry
- Business fluent German (written and spoken)
- Business fluent English (written and spoken)
- Italian language skills
- Confident MS Office handling
- Confident hotel systems handling
- Organizational talent
- Absolute reliability
- Discretion
- Calmness under high pressure
- Solution-oriented under high pressure
- Communication at highest service level
- Poised appearance
- Hands-on mentality
Tasks
- Manage reservations via software for all hotel outlets
- Collaborate with kitchen, marketing, and restaurant management to update menus
- Create daily half-board menus, staff menus, and buffet labels
- Process individual guest requests for special occasions
- Coordinate guest amenities with Front Office and Room Service
- Support team directly in service as needed
- Ensure compliance with LQA and Forbes Travel Guide standards
- Handle guest feedback and complaints professionally
- Prepare corporate invoices and general correspondence
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- German – Business Fluent
- English – Business Fluent
- Italian – Basic
Tools & Technologies
- MS Office
- Opera Cloud
Benefits
Other Benefits
- Active process shaping
Career Advancement
- Attractive development opportunities
Modern Office
- Comfortable accommodations
Free or Subsidized Food
- Affordable meals in staff restaurant
Corporate Discounts
- Numerous perks
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F&B Administrative Assistant(m/w/x)
Managing hotel reservations and coordinating F&B menus for luxury mountain travel. Hotel or commercial apprenticeship and luxury hospitality experience required. Comfortable accommodations and affordable staff meals.
Requirements
- Completed hotel or commercial apprenticeship
- Professional experience in similar role
- Experience in luxury hospitality industry
- Business fluent German (written and spoken)
- Business fluent English (written and spoken)
- Italian language skills
- Confident MS Office handling
- Confident hotel systems handling
- Organizational talent
- Absolute reliability
- Discretion
- Calmness under high pressure
- Solution-oriented under high pressure
- Communication at highest service level
- Poised appearance
- Hands-on mentality
Tasks
- Manage reservations via software for all hotel outlets
- Collaborate with kitchen, marketing, and restaurant management to update menus
- Create daily half-board menus, staff menus, and buffet labels
- Process individual guest requests for special occasions
- Coordinate guest amenities with Front Office and Room Service
- Support team directly in service as needed
- Ensure compliance with LQA and Forbes Travel Guide standards
- Handle guest feedback and complaints professionally
- Prepare corporate invoices and general correspondence
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- German – Business Fluent
- English – Business Fluent
- Italian – Basic
Tools & Technologies
- MS Office
- Opera Cloud
Benefits
Other Benefits
- Active process shaping
Career Advancement
- Attractive development opportunities
Modern Office
- Comfortable accommodations
Free or Subsidized Food
- Affordable meals in staff restaurant
Corporate Discounts
- Numerous perks
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
AG GRAND HOTELS ENGADINERKULM
Industry
Hospitality
Description
Das Unternehmen bietet smarten Luxus für ein unnachahmliches Urlaubserlebnis in den Bergen.
Not a perfect match?
- Carlton Hotel St. Moritz
Food and Beverage Manager(m/w/x)
Full-timeOn-siteExperiencedSankt Moritz - Hotel Waldhaus Sils-Maria
F&b Director(m/w/x)
Full-timeOn-siteSeniorSils im Engadin - Hotel Waldhaus Sils-Maria
Demi-chef De Rang(m/w/x)
Full-timeTemporary contractOn-siteExperiencedSils im Engadin - Hotel Walther Pontresina
Réceptionsmitarbeiter(m/w/x)
Full-timeTemporary contractOn-siteEntry LevelPontresina - Hotel Steinbock Pontresina
Frühstücksservice 60% oder Frühstückservice & Allrounder bis 100%(m/w/x)
Full-time/Part-timeOn-siteCareer ChangerPontresina