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CE
CERATIZIT Deutschland GmbH
2mo ago

Expert Customer Service(m/w/x)

Kempten (Allgäu)
Full-timeWith Home OfficeExperienced

Description

In this role, you will engage with international sales partners and support the field sales team while managing orders and monitoring shipping processes. Your day-to-day responsibilities will involve a mix of customer service and administrative tasks to ensure smooth operations.

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Requirements

  • •Commercial training or comparable qualification in the export sector
  • •At least 3 years of professional experience
  • •Confident handling of ERP systems, ideally SAP
  • •Good command of English, both written and spoken
  • •Structured, team-oriented, and independent working style

Education

Vocational certification

Work Experience

3 years

Tasks

  • •Create and process orders, quotations, contracts, and complaints
  • •Support international sales partners in regions without local representation
  • •Monitor delivery times, deadlines, and shipping processes
  • •Handle returns and restocking
  • •Assist the field sales team with market reports and customer meetings
  • •Conduct basket analyses for internal meetings
  • •Take on substitutions for other clerks or special tasks from the team leader

Tools & Technologies

ERP systemsSAP

Languages

English – Business Fluent

Benefits

Diverse Work

  • •Varied tasks

Informal Culture

  • •Room for creativity
  • •Dynamic team
  • •Excellent working atmosphere

Learning & Development

  • •Development opportunities
  • •Professional development
  • •Personal development
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CERATIZIT Deutschland GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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