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SASAP

CX Solution Advisor(m/w/x)

Zürich
Full-timeOn-siteSenior

Delivering value-based software demonstrations and executive presentations for enterprise CX solutions to global commerce clients. 7+ years CX solution advisory or 10+ years deep CX knowledge required. Flexible working models.

Requirements

  • Bachelor's degree in computer science, related field, or equivalent experience
  • 7+ years solution advisory in CX or 10+ years deep CX knowledge
  • Openness to new technologies and continuous learning
  • Fast understanding of customer needs and research skills
  • Solution-oriented mindset with customer focus
  • Excellent presentation and communication skills
  • Resilience and adaptability to complex situations
  • Expert knowledge in end-to-end processes/solution matching
  • Exceptional communication and interpersonal skills
  • Excellent presentation and communication skills
  • Teamwork, collaboration, and empathy
  • Fluent German and English language skills
  • Good understanding of industry requirements
  • SAP product knowledge (CX Sales/Service Cloud, BTP)
  • Knowledge of AI and programming languages

Tasks

  • Prepare and deliver value-based software demonstrations.
  • Prepare and deliver executive presentations.
  • Personalize content for customer value stories.
  • Build and strengthen links with SAP's global and local structure.
  • Create content to inspire customers.
  • Expand the installed SAP base.
  • Capture new clients across diverse industries.
  • Explain SAP CX competitive advantages.
  • Explain SAP CX integration with SAP Back Office.
  • Maintain expertise in SAP CX solutions, especially Sales & Service.
  • Design business architectures using SAP solutions.
  • Advise customers and SAP colleagues.
  • Share knowledge and experience.
  • Continuously learn new technologies and processes.
  • Travel around MEE for business.

Work Experience

  • 7 years

Education

  • Bachelor's degree

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent

Tools & Technologies

  • SAP CX Software Portfolio
  • SAP CX Sales Cloud
  • SAP Service Cloud
  • SAP Business Technology Platform
  • AI
  • programming languages

Benefits

Learning & Development

  • Constant learning
  • Skill growth

Informal Culture

  • Culture of inclusion

Healthcare & Fitness

  • Health and well-being focus

Flexible Working

  • Flexible working models

Ergonomic Workplace

  • Accessibility accommodations
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SAP and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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