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Customer Support Engineer(m/w/x)
Installing and repairing laboratory and process measurement systems for structural, element, and physical analysis. BSc in technical field and fluent English, French, and German required. Company vehicle for private use, exposure to life science industries.
Requirements
- BSc in Electronics, Chemistry, Physics, Mechatronics or comparable
- Flexibility and customer orientation
- Strong problem-solving skills
- Excellent social and communication skills
- Fluent English, French, and German
- Proficiency with Microsoft Office software
- Good knowledge of IBM-compatible computers and operating systems
- Previous knowledge of business management system (SAP, SalesForce/ServiceMax) advantageous
- Willingness to travel within country and occasionally internationally
- Valid driving license for cars
Tasks
- Install and maintain systems
- Repair systems
- Execute Malvern Panalytical Support Group procedures
- Ensure customer satisfaction
- Complete service orders on time
- Represent customer support excellence on-site
- Diagnose and repair system issues
- Train customers
- Manage tools and stock
- Travel as needed
Education
- Bachelor's degree
Languages
- English – Business Fluent
- French – Business Fluent
- German – Business Fluent
Tools & Technologies
- Microsoft Office
- IBM-compatible computers
- SAP
- SalesForce
- ServiceMax
Benefits
Other Benefits
- Competitive benefits package
- Exposure to life science industries
- Shaping the future
- Part of a great team
Company Vehicle
- Company vehicle
Mentorship & Coaching
- Thorough induction
Learning & Development
- Continuous training
Informal Culture
- International, high-tech environment
Not a perfect match?
- Malvern Panalytical B.V. (Switzerland Branch)Full-timeOn-siteNot specifiedZürich
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Customer Support Engineer(m/w/x)
Installing and repairing laboratory and process measurement systems for structural, element, and physical analysis. BSc in technical field and fluent English, French, and German required. Company vehicle for private use, exposure to life science industries.
Requirements
- BSc in Electronics, Chemistry, Physics, Mechatronics or comparable
- Flexibility and customer orientation
- Strong problem-solving skills
- Excellent social and communication skills
- Fluent English, French, and German
- Proficiency with Microsoft Office software
- Good knowledge of IBM-compatible computers and operating systems
- Previous knowledge of business management system (SAP, SalesForce/ServiceMax) advantageous
- Willingness to travel within country and occasionally internationally
- Valid driving license for cars
Tasks
- Install and maintain systems
- Repair systems
- Execute Malvern Panalytical Support Group procedures
- Ensure customer satisfaction
- Complete service orders on time
- Represent customer support excellence on-site
- Diagnose and repair system issues
- Train customers
- Manage tools and stock
- Travel as needed
Education
- Bachelor's degree
Languages
- English – Business Fluent
- French – Business Fluent
- German – Business Fluent
Tools & Technologies
- Microsoft Office
- IBM-compatible computers
- SAP
- SalesForce
- ServiceMax
Benefits
Other Benefits
- Competitive benefits package
- Exposure to life science industries
- Shaping the future
- Part of a great team
Company Vehicle
- Company vehicle
Mentorship & Coaching
- Thorough induction
Learning & Development
- Continuous training
Informal Culture
- International, high-tech environment
About the Company
Malvern Panalytical B.V. (Switzerland Branch)
Industry
Science
Description
Malvern Panalytical is a leading provider of laboratory and process measurement technology for structural, element and physical analysis in quality control, process control and R&D.
Not a perfect match?
- Malvern Panalytical B.V. (Switzerland Branch)
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