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AGAgilent Technologies

Customer Support Engineer - Molecular spectroscopy and Lab Informatics(m/w/x)

Lausanne
Full-timeWith Home OfficeExperienced
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Installing and optimizing analytical instruments and associated software for life science, diagnostic, and applied market laboratories. Academic degree in science or engineering, analytical techniques knowledge, and German/English communication skills essential. Agilent Result Bonus, Stock Purchase Plan.

Requirements

  • Academic degree in science or engineering
  • Good knowledge in analytical techniques and method development
  • User experience in instrument data software and problem-solving skills
  • Strong drive to learn and expand skills
  • Excellent written and verbal communication skills in German and English
  • Founded knowledge related to network and database infrastructure
  • Strong attention to detail and processes
  • Valid driver’s license and access to a reliable vehicle

Tasks

  • Install and optimize hardware, software, and network products
  • Perform maintenance and repairs on equipment
  • Diagnose and resolve product performance issues
  • Provide end-to-end solutions for customers
  • Implement coordinated solutions including peripherals and applications software
  • Guide and train users on preventive maintenance and configurations
  • Help customers utilize high-end features of Agilent's systems and software
  • Collaborate with the sales team for tailored consulting based on customer needs
  • Participate in training courses to stay updated on technical knowledge

Work Experience

  • approx. 1 - 4 years

Education

  • Bachelor's degree

Languages

  • German – Business Fluent
  • English – Business Fluent
  • French – Basic

Benefits

Bonuses & Incentives

  • Agilent Result Bonus

Competitive Pay

  • Stock Purchase Plan

Other Benefits

  • Life Insurance

Retirement Plans

  • Pension

Healthcare & Fitness

  • Healthcare

Mental Health Support

  • Employee Assistance Program

Team Events

  • Company activities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Agilent Technologies and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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