313 Proofpoint International, Inc., Dover, Zweigniederlassung Zürich
Sales Engineer (Cybersecurity)(m/w/x)
Full-timeOn-siteSenior
Zürich
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SWSWT Trend Micro (Schweiz) GmbH
Customer Success Technical Advisor(m/w/x)
Wallisellen
Full-timeOn-siteSenior
Nejo AI Summary
Guiding strategic accounts through security outcomes and architectural reviews. 10+ years in technical support or client-facing consulting required. Focus on SIEM/SOC operations and endpoint/network defense technologies.
Requirements
- 10+ years in technical support, security architecture, systems engineering, or client-facing consulting
- Strong knowledge of security frameworks (NIST, MITRE ATT&CK)
- Strong knowledge of SIEM/SOC operations
- Strong knowledge of endpoint/network defense technologies
- Deep understanding of Windows Server
- Deep understanding of Linux
- Deep understanding of Solaris
- Deep understanding of hybrid-cloud infrastructure (AWS, Azure, GCP)
- Excellent written communication skills
- Excellent verbal communication skills
- Ability to articulate complex technical risks in simple terms
- Process-oriented
- Passion for digital organization
- Passion for documentation
- Passion for technical reporting
- Bachelor’s Degree in Engineering, Computer Science, or equivalent (preferred)
- Technical certifications (e.g., TCAP, TSCE, CISSP, CCNA, CCNP, Cloud Platform Certifications) (strongly preferred)
Tasks
- Lead technical journey for strategic accounts
- Transform security requirements into operational successes
- Shift focus from ticket resolution to security outcomes
- Contribute technical milestones to Customer Success Plan
- Conduct regular architectural reviews and configuration audits
- Guide clients through onboarding and deployment
- Design and deliver bespoke workshops and best practice sessions
- Provide technical oversight during critical security events
- Perform deep-dive root cause analysis
- Offer proactive recommendations to harden security posture
- Serve as regional liaison between customer and internal teams
- Maintain single source of truth for account health
- Create detailed environment maps, troubleshooting playbooks, and operational reports
Work Experience
- 10 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- NIST
- MITRE ATT&CK
- SIEM
- SOC
- Windows Server
- Linux
- Solaris
- AWS
- Azure
- GCP
- TCAP
- TSCE
- CISSP
- CCNA
- CCNP
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SWT Trend Micro (Schweiz) GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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SWSWT Trend Micro (Schweiz) GmbH
Customer Success Technical Advisor(m/w/x)
Wallisellen
Full-timeOn-siteSenior
Nejo AI Summary
Guiding strategic accounts through security outcomes and architectural reviews. 10+ years in technical support or client-facing consulting required. Focus on SIEM/SOC operations and endpoint/network defense technologies.
Requirements
- 10+ years in technical support, security architecture, systems engineering, or client-facing consulting
- Strong knowledge of security frameworks (NIST, MITRE ATT&CK)
- Strong knowledge of SIEM/SOC operations
- Strong knowledge of endpoint/network defense technologies
- Deep understanding of Windows Server
- Deep understanding of Linux
- Deep understanding of Solaris
- Deep understanding of hybrid-cloud infrastructure (AWS, Azure, GCP)
- Excellent written communication skills
- Excellent verbal communication skills
- Ability to articulate complex technical risks in simple terms
- Process-oriented
- Passion for digital organization
- Passion for documentation
- Passion for technical reporting
- Bachelor’s Degree in Engineering, Computer Science, or equivalent (preferred)
- Technical certifications (e.g., TCAP, TSCE, CISSP, CCNA, CCNP, Cloud Platform Certifications) (strongly preferred)
Tasks
- Lead technical journey for strategic accounts
- Transform security requirements into operational successes
- Shift focus from ticket resolution to security outcomes
- Contribute technical milestones to Customer Success Plan
- Conduct regular architectural reviews and configuration audits
- Guide clients through onboarding and deployment
- Design and deliver bespoke workshops and best practice sessions
- Provide technical oversight during critical security events
- Perform deep-dive root cause analysis
- Offer proactive recommendations to harden security posture
- Serve as regional liaison between customer and internal teams
- Maintain single source of truth for account health
- Create detailed environment maps, troubleshooting playbooks, and operational reports
Work Experience
- 10 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- NIST
- MITRE ATT&CK
- SIEM
- SOC
- Windows Server
- Linux
- Solaris
- AWS
- Azure
- GCP
- TCAP
- TSCE
- CISSP
- CCNA
- CCNP
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SWT Trend Micro (Schweiz) GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
SWT Trend Micro (Schweiz) GmbH
Industry
IT
Description
Trend Micro is a global cybersecurity leader protecting organizations and individuals with an AI-powered platform. It offers advanced threat defense across clouds, networks, devices, and endpoints.
Not a perfect match?
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