The AI Job Search Engine
Customer Success Intern(m/w/x)
Managing customer lifecycle, performance metrics, and feedback campaigns at a health insurance partner for employees. Fluent German and English proficiency required. Monthly internet allowance, flexible hours, hybrid work.
Requirements
- Fluent German and English proficiency
- Ongoing or completed university studies
- Independent and team-oriented work style
- Proactive mindset and strategic thinking
- Clear communication of insights
- Strong attention to detail
Tasks
- Manage customers throughout the full lifecycle
- Prepare for business reviews and case studies
- Track and analyze performance metrics
- Run NPS campaigns and customer feedback surveys
- Coordinate customer support tickets internally
- Improve the Planhat software environment
- Evaluate and recommend new operational tools
- Create and maintain training materials
- Develop support documentation
- Handle invoicing and related administrative tasks
- Optimize customer success processes
- Implement tools for tracking OKRs
Education
- Currently in higher education
Languages
- German – Business Fluent
- English – Basic
Benefits
Flexible Working
- Flexible working hours
- Hybrid work schedule
Purpose-Driven Work
- Empowering workplace
Additional Allowances
- Monthly internet allowance
Startup Environment
- Supportive work environment
Mental Health Support
- Mental health sessions
Corporate Discounts
- Health and wellness discounts
Team Events
- Monthly team events
- Bi-annual team retreats
Public Transport Subsidies
- SBB half fare card
More Vacation Days
- 27 days paid vacation
Not a perfect match?
- grapeFull-timeInternshipWith HomeofficeZürich
- Imnoo AG
Customer Success Manager(m/w/x)
Full-time/Part-timeFreelanceRemoteJuniorZürich - Visa
Visa Implementation Services Intern(m/w/x)
Full-timeInternshipWith HomeofficeZürich - Ethon
Go-To-Market Engineering Intern(m/w/x)
Full-timeInternshipWith HomeofficeZürich - Entyre & Pflegewegweiser
Customer Success Specialist(m/w/x)
Full-timeWith HomeofficeJuniorZürich, Winterthur
Customer Success Intern(m/w/x)
Managing customer lifecycle, performance metrics, and feedback campaigns at a health insurance partner for employees. Fluent German and English proficiency required. Monthly internet allowance, flexible hours, hybrid work.
Requirements
- Fluent German and English proficiency
- Ongoing or completed university studies
- Independent and team-oriented work style
- Proactive mindset and strategic thinking
- Clear communication of insights
- Strong attention to detail
Tasks
- Manage customers throughout the full lifecycle
- Prepare for business reviews and case studies
- Track and analyze performance metrics
- Run NPS campaigns and customer feedback surveys
- Coordinate customer support tickets internally
- Improve the Planhat software environment
- Evaluate and recommend new operational tools
- Create and maintain training materials
- Develop support documentation
- Handle invoicing and related administrative tasks
- Optimize customer success processes
- Implement tools for tracking OKRs
Education
- Currently in higher education
Languages
- German – Business Fluent
- English – Basic
Benefits
Flexible Working
- Flexible working hours
- Hybrid work schedule
Purpose-Driven Work
- Empowering workplace
Additional Allowances
- Monthly internet allowance
Startup Environment
- Supportive work environment
Mental Health Support
- Mental health sessions
Corporate Discounts
- Health and wellness discounts
Team Events
- Monthly team events
- Bi-annual team retreats
Public Transport Subsidies
- SBB half fare card
More Vacation Days
- 27 days paid vacation
About the Company
grape
Industry
Insurance
Description
Das Unternehmen ist ein führender Gesundheitspartner in der Versicherungsbranche und revolutioniert das traditionelle Versicherungsmodell für Arbeitnehmer.
Not a perfect match?
- grape
Sales Development Intern(m/w/x)
Full-timeInternshipWith HomeofficeZürich - Imnoo AG
Customer Success Manager(m/w/x)
Full-time/Part-timeFreelanceRemoteJuniorZürich - Visa
Visa Implementation Services Intern(m/w/x)
Full-timeInternshipWith HomeofficeZürich - Ethon
Go-To-Market Engineering Intern(m/w/x)
Full-timeInternshipWith HomeofficeZürich - Entyre & Pflegewegweiser
Customer Success Specialist(m/w/x)
Full-timeWith HomeofficeJuniorZürich, Winterthur