CHG Labcorp Central Laboratory Services S.à r.l.
Logistics Administrator(m/w/x)
Full-timeOn-siteNot specified
Genf
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UNUnbekannt
Customer Service Representative FR-EN-DE(m/w/x)
Plan-les-Ouates
Full-timeOn-siteExperienced
Nejo AI Summary
Processing sales orders in ERP for medical device clients. German, English, and French proficiency required. Daily order management support, PC and MS Office skills.
Requirements
- German, English, French proficiency mandatory
- Other languages a plus
- Customer Service experience in Medical Device or Pharmaceutical industry preferred
- Significant PC knowledge
- Skilled competence with Microsoft Office
- Microsoft Dynamic a plus
- Dedication to exceptional customer service
- Prioritizing needs of those seeking information
- Excellent oral communication skills
- Excellent written communication skills
- Excellent interpersonal communication skills
- Highly effective at overcoming obstacles
- Tenacity and resilience
- Exceptional listening skills
- Exceptional analytical skills
- Excellent team player
- Capable of working independently
- Maturity and good judgment
- Understanding when to exercise initiative
- Understanding when to escalate queries
- Ability to multi-task
- Attention to detail
- Ability to work in fast-paced environment
- Ability to work in time-sensitive environment
- Ability to prioritize tasks independently
- Ability to meet deadlines independently
Tasks
- Advocate for internal and external customers
- Support daily order management
- Exceed customer expectations consistently
- Provide exceptional customer service
- Process sales orders in ERP
- Confirm product availability to customers
- Manage consignment inventory replenishment
- Ensure timely and complete order shipment
- Coordinate deliveries and customer inquiries
- Liaise with management for customer credits
- Identify and address quality assurance complaints
- Trace lost shipments
- Approve return requests with Supply Planning
- Coordinate returns
- Manage shipping priorities
- Clarify customer orders for shipping
- Communicate open orders and backorder reports
- Coordinate physical inventories at customer facilities
- Issue inventory listings and reconcile discrepancies
- Approve stock allocation in short supply
- Coordinate with field staff and Demand & Supply Planning
- Issue special price quotations and bids
- Coordinate pricing allowances, deductions, and adjustments
- Reconcile forecasts with orders and inventory systems
- Connect customers to Corporate support or field staff
- Investigate and correct unpaid invoices
- Support Finance with documentation
- Handle escalations and credit notes
Work Experience
- 3 - 5 years
Education
- Compulsory education
Languages
- German – Native
- English – Native
- French – Native
Tools & Technologies
- Microsoft Office
- Microsoft Dynamic
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Unbekannt and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Customer Service Representative FR-EN-DE(m/w/x)
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Nejo AI Summary
Processing sales orders in ERP for medical device clients. German, English, and French proficiency required. Daily order management support, PC and MS Office skills.
Requirements
- German, English, French proficiency mandatory
- Other languages a plus
- Customer Service experience in Medical Device or Pharmaceutical industry preferred
- Significant PC knowledge
- Skilled competence with Microsoft Office
- Microsoft Dynamic a plus
- Dedication to exceptional customer service
- Prioritizing needs of those seeking information
- Excellent oral communication skills
- Excellent written communication skills
- Excellent interpersonal communication skills
- Highly effective at overcoming obstacles
- Tenacity and resilience
- Exceptional listening skills
- Exceptional analytical skills
- Excellent team player
- Capable of working independently
- Maturity and good judgment
- Understanding when to exercise initiative
- Understanding when to escalate queries
- Ability to multi-task
- Attention to detail
- Ability to work in fast-paced environment
- Ability to work in time-sensitive environment
- Ability to prioritize tasks independently
- Ability to meet deadlines independently
Tasks
- Advocate for internal and external customers
- Support daily order management
- Exceed customer expectations consistently
- Provide exceptional customer service
- Process sales orders in ERP
- Confirm product availability to customers
- Manage consignment inventory replenishment
- Ensure timely and complete order shipment
- Coordinate deliveries and customer inquiries
- Liaise with management for customer credits
- Identify and address quality assurance complaints
- Trace lost shipments
- Approve return requests with Supply Planning
- Coordinate returns
- Manage shipping priorities
- Clarify customer orders for shipping
- Communicate open orders and backorder reports
- Coordinate physical inventories at customer facilities
- Issue inventory listings and reconcile discrepancies
- Approve stock allocation in short supply
- Coordinate with field staff and Demand & Supply Planning
- Issue special price quotations and bids
- Coordinate pricing allowances, deductions, and adjustments
- Reconcile forecasts with orders and inventory systems
- Connect customers to Corporate support or field staff
- Investigate and correct unpaid invoices
- Support Finance with documentation
- Handle escalations and credit notes
Work Experience
- 3 - 5 years
Education
- Compulsory education
Languages
- German – Native
- English – Native
- French – Native
Tools & Technologies
- Microsoft Office
- Microsoft Dynamic
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Unbekannt and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
Not a perfect match?
- CHG Labcorp Central Laboratory Services S.à r.l.
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