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RO
Roche
12d ago

Customer Service Business Product Owner(m/w/x)

Basel
Full-timeOn-siteSenior
AI/ML

Description

You will bridge the gap between business strategy and technical execution, transforming the MarTech roadmap into high-impact digital solutions that empower global affiliates.

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Requirements

  • •VACC leadership in decentralized environments
  • •Synthesis of complex technical topics
  • •5+ years Pharma/Biotech industry experience
  • •Expertise in Marketing Strategy domains
  • •5+ years international technology transformations
  • •Product Owner experience in SAFe
  • •Experience in DevOps environments
  • •Experience with CRM and Marketing Automation
  • •Expertise in Lean methodologies
  • •Exceptional English communication skills
  • •Ability to facilitate difficult conversations
  • •University degree, ideally MBA
  • •Ability to travel globally

Education

Bachelor's degree
OR
Master's degree

Work Experience

5 years

Tasks

  • •Translate global marketing strategies into user stories
  • •Prioritize backlogs to drive enterprise value
  • •Serve as the primary business expert within the Agile Release Train
  • •Collaborate with IT and external vendors for product delivery
  • •Identify AI and automation opportunities for marketing capabilities
  • •Design end-to-end processes and standard operating procedures
  • •Manage global product roll-outs and training sessions
  • •Track and analyze product performance through KPIs
  • •Align with Solution Owners to ensure ecosystem integration

Tools & Technologies

SAFeDevOpsCRMSalesforce Marketing CloudAdobeVeevaSix SigmaKaizen

Languages

English – Business Fluent

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