The AI Job Search Engine
Customer Service Administrative Assistant(m/w/x)
Description
As a Customer Service Assistant, you will play a vital role in supporting the after-sales team by managing service assignments, processing orders, and preparing reports. Your daily responsibilities will involve coordinating with service managers and assisting customers to ensure smooth operations.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience as sales assistant or customer service assistant
- •Technical curiosity and interest in machinery or industrial equipment
- •Experience in an international environment
- •Very good spoken and written skills in English and German; French or Spanish is an advantage
- •Proficiency in MS Office and ERP experience
- •Flexibility, teamwork orientation, and reliability
- •Ability to manage stress and peak workloads
- •Independence and self-motivation
Work Experience
approx. 1 - 4 years
Tasks
- •Record and invoice service assignments in the local ERP system
- •Manage and invoice maintenance contracts
- •Upload invoices to various portals
- •Assist with reminders for outstanding invoices
- •Create credit notes
- •Schedule appointments and follow up with worldwide customers
- •Prepare weekly sales and monthly leads reports
- •Analyze backlog and warranty costs per month
- •Estimate weekly service revenue
- •Create presentations in PowerPoint
- •Process customer spare parts orders
- •Handle exchange deliveries and create credit notes (RMA)
- •Assist service technicians with administrative tasks for customer service visits
Tools & Technologies
Languages
English – Business Fluent
German – Business Fluent
French – Basic
Spanish – Basic
- Coperion K-TronFull-timeOn-siteExperiencedNiederlenz
- CHABB ABB Schweiz AG
Training Admin & Order Handling Specialist(m/w/x)
Full-timeOn-siteJuniorUntersiggenthal - CHABB ABB Schweiz AG
Service Coordinator(m/w/x)
Full-timeOn-siteExperiencedBaden - Graphax AG
Customer Service Specialist - Backoffice(m/w/x)
Full-timeOn-siteExperiencedSpreitenbach - Thommen
Sachbearbeiter:in Administration Einkauf(m/w/x)
Full-timeOn-siteExperiencedWaltenschwil
Customer Service Administrative Assistant(m/w/x)
The AI Job Search Engine
Description
As a Customer Service Assistant, you will play a vital role in supporting the after-sales team by managing service assignments, processing orders, and preparing reports. Your daily responsibilities will involve coordinating with service managers and assisting customers to ensure smooth operations.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience as sales assistant or customer service assistant
- •Technical curiosity and interest in machinery or industrial equipment
- •Experience in an international environment
- •Very good spoken and written skills in English and German; French or Spanish is an advantage
- •Proficiency in MS Office and ERP experience
- •Flexibility, teamwork orientation, and reliability
- •Ability to manage stress and peak workloads
- •Independence and self-motivation
Work Experience
approx. 1 - 4 years
Tasks
- •Record and invoice service assignments in the local ERP system
- •Manage and invoice maintenance contracts
- •Upload invoices to various portals
- •Assist with reminders for outstanding invoices
- •Create credit notes
- •Schedule appointments and follow up with worldwide customers
- •Prepare weekly sales and monthly leads reports
- •Analyze backlog and warranty costs per month
- •Estimate weekly service revenue
- •Create presentations in PowerPoint
- •Process customer spare parts orders
- •Handle exchange deliveries and create credit notes (RMA)
- •Assist service technicians with administrative tasks for customer service visits
Tools & Technologies
Languages
English – Business Fluent
German – Business Fluent
French – Basic
Spanish – Basic
About the Company
Coperion K-Tron (Schweiz) GmbH
Industry
Manufacturing
Description
Coperion ist ein führendes Unternehmen in der Compoundierung und Extrusion, das umfassende Prozesslösungen bietet.
- Coperion K-Tron
Sachbearbeiter:in Kundendienst / Serviceassistent:in(m/w/x)
Full-timeOn-siteExperiencedNiederlenz - CHABB ABB Schweiz AG
Training Admin & Order Handling Specialist(m/w/x)
Full-timeOn-siteJuniorUntersiggenthal - CHABB ABB Schweiz AG
Service Coordinator(m/w/x)
Full-timeOn-siteExperiencedBaden - Graphax AG
Customer Service Specialist - Backoffice(m/w/x)
Full-timeOn-siteExperiencedSpreitenbach - Thommen
Sachbearbeiter:in Administration Einkauf(m/w/x)
Full-timeOn-siteExperiencedWaltenschwil