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ALAlnylam Pharmaceuticals, Inc.

Associate Director, Patient Support Programs Lead(m/w/x)

Zug
Full-timeOn-siteSenior

You will lead the strategy and governance of international patient support programs, ensuring they remain compliant and patient-centric while delivering measurable value across diverse markets.

Requirements

  • Advanced degree in life sciences or related
  • Experience in Patient Support or Medical Affairs
  • Vendor and budget management experience
  • Understanding of compliance and data-privacy regulations
  • Knowledge of international healthcare systems
  • Ability to manage complex vendor ecosystems
  • Cross-functional collaboration leadership
  • Experience across multiple countries and cultures
  • Experience in Japan or supporting Japan PSPs
  • Strategic thinking and strong execution capabilities
  • High accountability and quality focus
  • Strong financial and budget management acumen
  • Excellent stakeholder management and influencing skills
  • Data-driven mindset and insight translation
  • Deep commitment to patient centricity

Tasks

  • Design and govern international patient support programs
  • Map all regional programs and vendor services
  • Develop a regional vendor governance framework
  • Implement standardized oversight and reporting documentation
  • Refine vendor KPIs to assess patient impact
  • Maintain a regional PSP services catalogue
  • Drive cross-country alignment with local regulations
  • Manage a central repository for program data
  • Provide standardized outputs for safety and pharmacovigilance
  • Classify programs for GVP relevance with SRM
  • Manage regional budget planning and forecasting
  • Identify cost-optimization opportunities for service quality
  • Partner with Finance on value-based vendor contracts
  • Provide leadership with data-driven investment insights
  • Conduct gap analyses on patient-facing materials
  • Develop new materials with Medical and Advocacy groups
  • Oversee patient educational websites and digital platforms
  • Ensure alignment with internal policies and SOPs
  • Mitigate risks with Compliance and Legal partners
  • Integrate patient journey insights into program enhancements
  • Track KPIs to evaluate program effectiveness
  • Prepare executive updates on performance and risks

Work Experience

6 - 10 years

Education

Master's degree

Languages

EnglishBusiness Fluent

Tools & Technologies

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